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“This location is always so helpful that my battery was dead. I realized I needed to get it charged and o'reilly's,Does it for you free of charge. So I took it in this morning. I was helped right away. They let me know it would take a few hours and I should contact them in the afternoon. And i was given a tag to claim my battery later on.. They have all your automobile needs from automobile parts to accessories.”
“I bought a rearview mirror that was broken on the street, those people who are all hallucinogenic with one part of the brain asleep and the other awake, put batteries”
“If you're procrastinating on getting new wiper blades, freezing rain will absolutely remind you it's time. That being said, I quickly found my way to O'Reillys. Looked up what I needed on that computer thing near the blades, had a small panic at the cost and made my way to the counter. I was greeted with a warm smile by Robert. Who set me up with with a loyalty number and gently told me that there were some better (less ridiculously expensive) choices available. Found the best wiper blades for my Jeep and also had some great advice on product choices on the last minute "can you grab this" from my husband. Robert then came out without hesitation in the freezing rain and put them on for me. Exemplary service. Extremely knowledgeable. This man definitely deserves a raise. Thank you”
“My absolute favorite location in Southeastern Michigan. The only sales associates that I look forward to interacting with. Excellent customer service especially with the random questions that the average customer has given due to issues with diy related repairs. Between MJ, Shay, Craig, Corvette and Don going above and beyond what they are required of is a great blessing to the community, culture and corporation at large. This is my go-to parts supplier even though it is possible to get cheaper prices the lower quality and lack of a reasonable warranty is cause enough for not trying to save a few pennies upfront and save money in the long-term ownership of your vehicle.”
“The staff was super helpful and very pleasant! Especially the worker named Maurice. He went beyond his work scope to help me find the part that I need for my car. I appreciate that! He calmed me down as my sister and I were having a bad day☹️. His warm smile let us know we would be alright. I would recommend this particular O'Reilly's. Only reason I didn't give it 5 stars was because of the doors?. You have to push and pull??. So if your hands are full then you have to put your items down, hold the door open with your foot, then exit . Bummer! At least the gentleman Maurice was super pleasant and made out day...so ?shout out to him for his kindness!”
“They were really nice to me.. It was a storm so bad almost like a tornado, but the guy still came out to my car to help me get that heavy battery inside... Really far prices. I definitely recommend Kar-life for your battery...”
“Actually despite the appearance they did a great job followed up on my order status had the best price for my special order part and carried the parts to my vehicle. Customer service excellence”
“So my spouse goes to this location. The best thing about this location is the employees they are always friendly and nice and willing to assist you. Most are pretty knowledgeable and if they don't know something they will honestly tell you their not familiar and they'll make a phone call to another store that has someone that may be knowledgeable about it. So what more can you ask for from these employees. Great job!!! ???????”
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“From the first phone call to this location Nija( not sure if I spelled it correctly ). She was able to answer all of my questions and give advice regarding purchasing a battery. I arrived at the store and Tammy and Emanuel were also a great assistance. Although I didn't purchase the battery I felt that these 3 offered excellent human-to-human customer service. Something we often forget about.”