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February 2024 by Floyd Davis
Very nice people. I thought my flowers were not delivered as promise, but I come to realize that I used my old replaced credit card. The owner/manager I spoke with was very apologetic and offered various ways to correct what they thought was their mistake. However it was not their mistake, it was my mistake, but the way in which they were going to make things right was very impressive and professional. I will always go to Ashley's Flowers whenever I need their services. THE BEST
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February 2024 by Layne Phillips
Flowers were very nice and we loved them. I was disappointed to find out the $15 delivery fee I paid for went towards a DoorDash delivery driver delivering the flowers to my girlfriend instead of an internal delivery service.
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February 2024 by JOSEPH SCHORK
Thanks for the prompt delivery and the beautiful arrangement. You made my girls Valentine's Day ❤️
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February 2024 by Dawn Turner
I was gifted a pink floral arrangement in which was wrong. I also did not receive my chocolates or balloons. Horrible service
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February 2024 by Herjeet Brar
Beautiful arrangement fair pricing. Great service overall. Highly recommended! Delivery was fast. Thank you for making it so special!
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February 2024 by Kathryn Elton
Ashley’s offered a great variety of plant options and provided wonderful service. They recognized that I had placed my online order twice by mistake, and the staff person I spoke with was very helpful and reassuring when I called to follow up.
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February 2024 by Advil
I attended the funeral and the flowers more than matched the photo on the website. I have used this florist before and they are consistently excellent. The best in the city.
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January 2024 by Kevin Phillips II
Lovely arrangement and easy service. I had specific instructions that were handled very well.
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January 2024 by Tnisha Chatman
Ordered online for a funeral arrangement. Received a phone call from Ashley, the owner, to verify the order as well as the delivery details. Will use again!
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January 2024 by Tesh Silver
I had a same day delivery to my aunt for her birthday in a care facility. She LOVED the poinsettias I got her. She said it was the biggest, reddest most beautiful plant she's ever seen. I talked to the woman on the phone and she helped me with my online order to make sure it would be delivered (because it was kinda last minute lol). It made my aunt's day. Thank you so much for your excellent customer service ?? ❤️
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January 2024 by John Gillis
Terrible customer service. We placed an order for same day delivery. We were charged and received an invoice stating the arrangement was delivered, but the recipient did not receive it. We contacted Ashley’s the next day and were told it would be handled that day. It was not. We contacted two days following the order and were told we would be contacted when the employee returned to the shop and had access to their computers. The store was “open”, yet no one was there. The call was not returned, so we followed up again and we were not assured it would be delivered that day, so we were forced to cancel right before a holiday with no other delivery options. It resulted in me picking up an arrangement and delivering it personally. I would not recommend using Ashley's when there is so much competition with far superior customer service.
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January 2024 by Tiffany Valentine
Beautiful Flower arrangement worth every penny! Great customer support and speedy delivery.
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December 2023 by c young
Great experience and great flowers. Ordered for delivery on the morning of, and beautiful flowers were delivered within hours. Will definitely use them again
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December 2023 by Michael Graham
Ordered from California for a service in the Detroit metro area. Excellent service delivery was early, high quality flowers. Highly recommended.
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November 2023 by Mia Turner
Treated very rudely by the older woman working the store today, won’t recommend