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“Always friendly and courteous, no matter which branch I go to(this is the 1st time I've been to this branch) I deposited a check and was in and out within 5 minutes. I've been banking with huntington bank for about 5 years and I usually go through a credit union but huntington has been very good to me!”
“My experience working with Samuel Fata of Dart Bank was incredibly refreshing. From the moment I started the mortgage process through closing, I felt that I was working with an ally. Being able to trust a team of professionals is important, especially with such a large transaction and commitment, as a mortgage. I highly recommend Dart Bank, Samuel Fata, Aimee Campbell and the entire team.”
“Amy is not only a great communicator, but she also makes you feel you're her only client and wants the best for you. She was available whenever I had any questions which helped put me at ease. She cares for your file as it were hers. I will definitely refer her to my friends and family. She's a five star loan officer!!!!”
“Great team working at the Lake Lansing branch in Lansing!Always pleasant, courteous, and helpful, especially the branch manager and the young gentleman teller/ supervisor.”
“It is actually incredible how they helped us and advised us throughout the entire process, it was a calm purchase with a lot of support, I completely recommend them, Steven does an excellent job. Without a doubt it was an excellent unforgettable experience. We are happy in our new house.”
“It is really nice to use a bank where the staff knows the customers and is able to provide really personalized service. You can call them and a person you know answers the phone and helps you - just like the good old days of banking!”
“Isaac at Mercantile was one of the most efficient and professional loan officers I have ever worked with. In our most recent home purchase he helped ensure the process was smooth and painless.He took a very hands on approach to any issues we faced and res9lved them quickly. I cannot recommend Isaac enough as a Loan Officer”
“I live out of state and needed to set up my parents CASE account for online banking. Called customer service and was assisted by Becca. This was by far the most efficient and pleasant experience I have ever had with a financial institution. Becca was courteous, professional and made the process easy to follow. Thank you Becca.”
“I have been with Adventure Credit Union for over thirty years. My original credit union had gone through a couple of name changes in the past, but the service has always remained the same. I don't plan on leaving; I'm a lifer with Adventure CrUn.”
“Suki Tran was wonderful. He explained all our options and was positive, accommodating, and a joy through a tough process. I highly recommend him for all your banking needs. DFCU has the best interest rates. We shopped around after Suki told us our options to see what other local credit unions and banks had to offer. Then we returned to him and enjoyed working with him the whole time.”
“Although this bank is normally busy, there is one employee that stands out to me one of the best and that is Heidi. I’ve seen her at another case bank and she helped me buy a new truck. She is a wonderful person and she’s a valuable asset to that company. I prefer to only deal with her when I go to Case Bank if she’s there. She always has words of encouragement even when times are hard. Thank you for employing people like this.”
“I've been a member since 2019 and have always had a great experience when working with Lake Trust.Once in a while, my card won't read but I think it is a function of the machine I'm at, not the card.Highly recommended, Every Branch I've visited (and I've visited most if not all of them) is very helpful and is easy to work with.”
“Great local credit union! Centrally located in Lansing with a nice clean building. The staff are all friendly, knowledgeable, and the credit union offers great rates! Especially CD rates!”
“The manager I spoke to about local restaurants was absolutely phenomnal. He was very helpful and took care of my request. Unfortuntely I will not be staying with PNC due to the customer service on the phone and help trying to enroll in online banking.”
“Ann, Andrew & Nichole are awesome; always friendly and as helpful as requested. Been a customer for 25 years and always satisfied. Going to the bank is like visiting a friend. I have had less than helpful and down right rotten service at another large ;bank. Keep up the great work.”
“Super customer service from Brandon Harris today. He has a great attitude and was very helpful. You have an outstanding individual working with your customers. Thank You.”
“I met with Jessica as she had waited on me one day and noticed I was not getting the interest I could get by moving some money to a different CD. So we met last week, and we moved some money after she explained everything to me very clearly. In addition, she reminded me if I still wanted the money to go into my Trust when I pass away. She was outstanding!!”
“I love DFCU because I walk in, they know me, they're friendly, knowledgeable, professional and very attentive to and helpful to my needs. They're exactly what a credit union is supposed to be!”
“Love this bank! Very helpful to small businesses! Nice to do business with a bank that really cares about not only clients and committed to helping you reach your goals but they do so much to support our community. Specifically would like to thank manager Brad Tkaczyk. Brad sits on two boards, ( that I know of), both focusing on children. He gives so much of his time and energy making a real impact! I'm always seeing Brad out in our community always asking what he can do to help. He is a true reflection of what FlagStar stands for. If you want to do business with a financial institution that is Michigan based AND truly cares, look no further, Flagstar is the bank for you!”
“Great service! Massive shout out to Bree (spelling? Sorry) and Hannah who helped me sort out important documents to verify some bank transactions. They remembered my specific issue and checked on it unprompted every time I came in for other things during the following months”
“Kid friendly, they have a little table with chairs kids can sit at to color or play with toys. Even have adult chairs to sit at in case you need to wait for anything to be done.”
“Ian and Melissa are wonderful, I had a banking issue at another branch and they both went above and beyond to resolve it. If it wasn’t for them two this review would’ve been written differently. I appreciate you both and I hope the higher up sees this and gives you both a well deserved promotion. 5 stars.”
“Had a great experience here today! The bank tellers were super friendly! They made me feel at ease making a deposit. I do not like going inside a bank for some reason. Always use the ATM.”
“I called on behalf of my mom today and Kodee was extremely helpful and kind. She made me feel like my call was truly important and she took her time with me! Very pleased! She rocks! :)”
“I recently had the pleasure of interacting with MSUFCU's customer service. The staff, particularly a standout member named Gayland, went above and beyond to assist me.Gayland's professionalism and dedication were evident throughout our interaction. He patiently addressed all my inquiries with a friendly demeanor and a wealth of knowledge. It's clear that Gayland is not only well-trained but genuinely cares about providing excellent service to customers.”
“Visit here to talk with Financial Services (cuz I'm so filthy rich... Not!). First time in this branch. It's one of the new models of CU. No bank of tellers. No mysterious staff working out of side offices doing Lord knows what. Instead you walk in, register on a tabletn staying why you are there (walk-in, appt, etc) then someone pops out a glass enclosed cubicle and gently guides you to their desk where you do you business. I like both bank models (old fashioned and this space age model). Today's visit went well and swell until I got busted trying to take a picture of the interior. I guess that's what bank robbers do. It's deleted. Got some exterior shots though.”
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“amazing people!! they helped me through the entire process of buying my first home at 22 years old! Mike is on it and always makes sure you have /know what you need !”