Byrum Ace Hardware is a trusted local hardware store in Holt, known for its friendly and helpful staff. Customers appreciate the personal service, with staff members often going out of their way to assist in finding specific products, such as lighting fixtures and tools. The team is described as knowledgeable, attentive, and genuinely committed to helping customers find what they need efficiently, saving time and reducing frustration. Many reviews highlight the positive experiences of receiving great customer service, with staff consistently friendly, helpful, and willing to answer questions. The store offers a good selection of products, often with online stock checks to ensure availability. Customers also value the store’s community connection, emphasizing their preference for supporting a local business that stays aware of local needs, especially for gardening and outdoor supplies. Overall, Byrum Ace Hardware is praised for its reliable service, quality products, and the personal touch that makes shopping there a pleasant experience. It is seen as a helpful and trustworthy neighborhood store that makes customers feel welcomed and valued, reinforcing its reputation as "the Helpful Place" in the community.
I went in to get a new tire for my push mower. When they did not have the 14 inch tire Phil found a fastener to fix the tire I had. Thanks so much Phil!
June 2025
THANK YOU SAMANTHA! She helped me find the perfect screw for my license plate! I appreciate it SO much!
June 2025
There is a very nice looking very kind individual that works there I believe on the weekends has a little salt and pepper always full of jokes always willing to help you find whatever it is you're looking for
