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September 2024 by Karen Moore
I've been with Decatur Family Pet Hospital for 9 years. Everyone there is the most compassionate and friendliest people around. Veterinarian Nancy is the best. My dog loves going there so much that he practically drags me to the door!
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June 2024 by Don DeSenzio
Had an injured dog and they got her in within an hour and provided great care
Thank you
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December 2023 by Jessica Woodruff
She is the best vet I've ever been to. So friendly and it won't cost you a mortgage payment to care for your pets.
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November 2023 by Cassidy Brown
The woman I talked to on the phone today (I think her name was Ivy) was extremely rude to me during the brief conversation we had. It caught me off guard because I had just called to ask if they had done bloodwork on my cat the last time I came in (which was quite a while ago). I called because I am taking him to a specialist (elsewhere) to treat his cancer. The specialist tried to call Decatur Family Pet Hospital last Friday to ask whether they had done bloodwork but they only got a busy tone. I have had mostly good experiences here before today (the doctor is very kind and gentle with my pets). It was just meant to be a quick question so if that if they had, it could be sent over to the specialist but she immediately acted like she was mad that I was asking and it was a hassle to tell me. The receptionist's snarky, uncaring attitude put such a bad taste in my mouth, I don't ever want to call here again.
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November 2023 by Kerri Hogarth
They are fantastic! Our dog has major anxiety at the vet and we’ve been to a few different places (due to moving) where she’s extremely scared. This is the first place where she has been comfortable. When we first visited, we told them about her anxiety so they just picked her up for the exam and shots and she was totally fine. After years of us being stressed for her going to the vet, we finally have someone who we trust with her and she’s comfortable at.
In addition to that, they’re extremely reasonably priced and love the animals so much!
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October 2023 by Richard Cole
Great staff and Dr. My cat was feeling better in a couple of days.
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September 2023 by Michael Roberts
Great small town business. Treats you like family and are great with all animals.
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June 2023 by Ryan Daam
Excellent service, was able to get in right away as a new customer. My dog was diagnosed and prescribed medicine and on our way. Thank you
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June 2023 by Isaac V
We live in Lansing, MI, now but we still drive to Decatur for Dr. Nancy and her staff and we’ll do so until she retires.
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January 2023 by Maya Miller
The staff at DFPH are incredible. Dr. Nancy treats each animal as if it is her very own. Trust is so important and I have never felt as confident about a vet before. So glad our animals are patients here. ❤️
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October 2022 by Tom Smith
Very nice and professional
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October 2022 by Glenda Chiddister
Mommy kitty seems to be so much better, Thank you so very much
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October 2022 by Dan Carrington
Dr. Rutherford and staff are AWESOME.
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October 2022 by Heidi Allen
DO NOT TAKE YOUR PET HERE! Nancy Rutherford almost killed my cat due to her lack of knowledge in urgent pet care.
She didn’t run any tests on my cat, not even a temperature. My cat was dying due to severe intestinal inflammation.
Nancy called it a hairball….even though my cat was clearly in critical condition.
I immediately went to another vet due to Nancy’s lack of care/concern.
The new vet ran tests and immediately put my cat on IV. and admitted her.
Nancy has no compassion for animals!!
She only cares about belittling pet owners with eye rolls and condescending remarks.
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October 2022 by Kris Moore
Great vet experience.
