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October 2024 by King Diesel
They never offered me a receipt, I was under stress and forgot to ask! I've been trying for a week to get it! I bet if I were Arabic, it would be completely different! Never use this company! We should all start filing complaints with Google and see if we can not get this company off their list!
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July 2024 by Yasmeen D
The worst service I have ever received. Completely unprofessional and rude.
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June 2024 by Stephene Harris
My car went dead and I called them to come and jump it as my car has been jumped before and I have been told before that the problem was my battery. I called them to come out to me mind you they were only 10 minutes away from me the guy gets there to jump the car it doesn’t work I say I’m going to give you something since you came out he wanted $75 for nothing do not work with this company believe the bad reviews they are just money hungry and are not trying to help you at all!!!! And at that they wanted me to pay extra to get it towed to their shop and pay even more to get it fixed none of the money going towards fixing the issue do not work with them PERIOD
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May 2024 by remixdan17
I’ve had multiple instances with this company and then it not showing. Most recently they called to say they were 30 minutes out, and then just cancel after a hour and not answer phone calls. I refuse to use them, they are a AAA listed towing company so they get auto dispatched. I will cancel my AAA if the ever send until towing company out to me again.
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April 2024 by Nichelle Kirksey
I called AAA roadside for a tow and thr driver came and put my vehicle in my backyard in Nov 2023, I then call them again March 2024 to have the company tow it to the shop, and now I'm told they don't go in backyards due to possibly hitting the house. Now I'm stuck with my vehicle in my deceased Aunts backyard that's being sold. Smh this company really put me in a situation and they refuse to undo it. I would never recommend this business for tows.
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March 2024 by David Brewer
Excellent response time.
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January 2024 by Frank Celle
Worst towing company I've ever dealt with. Stay away by all costs!
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December 2023 by jay p
this tow company took my truck to the shop lost my key then my truck was stolen plus the guy was talking about i can make u a key i said no because i don’t trust it then he brought my key back the next day after he most likely made a key i will never trust this company
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November 2023 by Digital Space
Owner is scared and wont return any phone calls lol they shut in your face if you try calling
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November 2023 by Amx Homes
They are fast and great communicationThank goodness for a towing service that Dearborn can rely upon
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November 2023 by Wees Nabbi
The tow truck pull up driver got out said hello looked at my flat tire got back in his truck and ranAway caught all on camera
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November 2023 by Izzy K
Very polite and efficient
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November 2023 by Sara Aldridge
This is actually a zero star review but Google will not let you give zero stars.DO NOT USE THIS company. They are unprofessional and incredibly sketchy. When United was dispatched to tow my van by AAA, the driver was incredibly late. Once he arrived he requested cash payment of mileage overage before even towing the vehicle. When I asked for a receipt the driver said he could not give me a receipt for cash payments.I indicated that I had paid for overage over the phone with a card weeks ago when they had been dispatched by AAA to tow a different car and sent a receipt via text so I’d prefer to pay that way again. The driver said that they could not take a card.When I called the company I was told I would have to send them a photo of my credit card to complete the transaction because “their policy” changed and they could not just take the information over the phone. This is deeply concerning and seems like a fraudulent scam.While trying to pay over the phone, the driver took my van off the truck and left. After speaking with a manager about the situation he hung up on me.If you like terrible customer service and company’s that try to scam hardworking customers this is the company for you.They also have current alerts by the Better Business Bureau about their company. They are scammers and don’t deserve anyone’s business. Be cautious with doing business with them.Service: Car towing
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November 2023 by Alexandre Furne Ribeiro
Low life scammers. They were supposed to tow my car, drove out to it, and never towed the car because I refused to send them a picture of my credit card (?) then they lied to AAA and said they towed it 18 miles. Disgusting. And based on the other reviews it seems like being garbage is the norm here.
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November 2023 by Cathrine Trautman
Unsafe and impatient drivers.
