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February 2024 by Brittany Laws
My husband and I are pet fanatics. We currently own two dogs, 1 cat, we absolutely love fish. We have an outdoor pond, and probably 2 huge tanks, multiple medium sized tanks, and about 15-20 small betta fish set-ups. We are currently in the market for a bird and possibly an axolotls. I was very impressed with the wide stack of accessories for dogs and cats. The fish were healthy, and the staff were very knowledgeable. I was surprised by the prices being so cheap. They have a self serve dog wash bay that for just $14 you have access to the soaps conditioner and towels. You can wash your Chihuahua or your big dog. My bullmastiff doesn't have a problem getting in and getting washed comfortably. I recommend coming in and checking it out, you won't be disappointed. The large selection of dog food cat food dog toys cat toys. They have birds reptiles and small fury babies and the supplies to take care of them. They treat you like family and make you feel welcome. The best quality of all they steer you away from an animal that they don't think you're capable of taking care of, meaning they're not there just to sell animals to make money. Every employee is knowledgeable and passionate. I highly recommend checking out pet supplies Plus and maybe making them your new go to pet supply store
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December 2023 by John Childress
Don’t ever shop at this place terrible service and they never have anything and there employees are rude..
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November 2023 by Malak Jomaa
This is honestly one of the most disappointing pet stores around.. it NEVER has anything in stock or they discontinued items.I'm done giving them my business.Pet Smart it is!
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October 2023 by Esteban El parcero
Terrible service from this place, I had an appointment to bathe my dog and it was at 2 in the afternoon... I called the place to tell them that I had had a delay in my work and they told me that they could take care of me and for a minute when I arrived The two girls who attend told me that they had canceled my appointment because they didn't tell me on the phone that they weren't going to attend to me, it made me waste my time going. If I knew they weren't going to attend to me, they would have told me, they just laughed in my face and told me They said they had already canceled it
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September 2023 by Lakebra Bryant
The staff was very helpful, nice, the store was clean. I will but items from there again.
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September 2023 by Annie Nathan
Tonya takes very good ? ? care of Maxx she's polite and he loves ❤️ her
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August 2023 by Bee ! (B)
This place is okay, I'm not super impressed about the husbandry of their fish tanks, I'd never buy my own fish from here. But I do buy crickets and dog food here occasionally. Not the worst
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July 2023 by Bonnie Thomas
The floor associates always go out of there way to help the customers. When I am down an isle shopping and they see me. They always approach me and ask if I need help and I usually do need help lifting. They are very very helpful. They always ask if they can take it to my car before I am ready to check out. They have great rewards and great sales. Make sure you sign up to become a member. Thank you for the great associates you have. I will continue shopping at the Dearborn location. ?
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June 2023 by Tomi S
I've been going to this shop for many years as it's in my neighborhood. They finally remodeled the place, added automatic doors for easier entry, better Floorplan, and added grooming station which seems awesome. Never had issue with the service either.. now only if I could remember to take my discount coupon with me.. ?
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June 2023 by River Nicoll
Ashley and the other employees personally took like an hour of their time and effort helping with a problem. Can't recommend this place enough If you're looking for compassionate and patient employees.
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June 2023 by spawnguy83
This place is always clean. The staff knowledgeable and friendly. If they can't answer your questions they will find someone who can.
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June 2023 by Gypsy Rose
They really need to expand their inventory of more wet CAT food. Cats are notoriously picky, as "a pet people" store, they sure lack the inventory that shows they understand cats picky ways. And stock more small cans, please. we sure dont want to be spending $2.00 a can when you're forcing us to try new options because you lack sticking what our cats are USED to.
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May 2023 by Greg Jones
I've been going there for years.The addition of pet washing stations and groomers is outstanding!Never met any staff that wasn't top-notch. Especially the white-haired lady, sorry name escapes me, and I love the groomers.
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May 2023 by Sherry Suchyta
Very helpful employees. Used the dog wash station. Very nice!
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May 2023 by Ridwan M.
Love the customer service they are very respectful and are always there to help me when i cant find anything they are my go to pet store.
