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9AM - 5PM
6246 Chase Rd, Dearborn
Banks
“Theresa has been helping me with my ailing father's banking for many years now. She is very polite, and knowledge. I highly recommend her boss give her a raise. She is amazing and swift at her job and goes above and beyond to make sure my needs are met. I prefer going to her to do my banking, and always will if I'm able. Thank you Theresa for your continued help. Much love!”
9AM - 5PM
14901 Ford Rd, Dearborn
Banks
“I recently had the pleasure of being assisted by Flavia Mroue at the Ford Rd Dearborn location, and I must say, the experience was exceptional. Flavia was incredibly knowledgeable and efficient, handling my transaction with utmost professionalism. Her friendly demeanor and willingness to go the extra mile to address my concerns truly stood out. She made the entire process seamless and stress-free. It's clear that Flavia is dedicated to providing top-notch customer service, and I highly recommend her to anyone in need of banking assistance. Thank you, Flavia, for your outstanding service!”
“Thank you for replying back on the last review. I want to give DFCU a thumbs up. The last call took less then 5 minutes :) customer service is a ********** 10 star!”
“Danial and Mohsen were very kind with their service and they managed to appease to all my needs. Very professional and understanding. Will definitely refer others.”
9AM - 5PM
1050 N Telegraph Rd, Dearborn
Banks
“I have been a member for many years. In general, service is fast and accurate. My main suggestion for improvement is to offer Saturday hours and consider staying open later at least one day each week.”
9AM - 5PM
1324 Monroe St, Dearborn
Banks
“Kal is one of the most professional, helpful and resourceful bankers. Such a great asset to this branch. Also All the other bankers that have helped me too have been amazing. Great branch.”
“The tellers are always so friendly and patient with my mother,we visit the drive through quite often because she is unable to walk well but even when she enters the building someone is always ready to assist her. Thank you from her daughter”
“Muy agradecida por la excelente atención que me brindó el señor Quinten García quien es bilingüe inglés-español al momento de abrir mi cuenta corriente. Me explicó detalladamente todos los aspectos referidos a este tipo de cuentas, para que pudiera seleccionar la más conveniente para mí y el tiempo de espera y atención fue muy poco. Mis mejores recomendaciones para esta agencia y su personal.”
“Excellent customer service! They helped sort out an issue I had with my account and they all staff were extremely kind and helpful, and especially Howraa (Branch assistant manager) was super helpful in going the extra mile to help me resolve a big issue with my account. 10/10 experience”
9AM - 5PM
17600 Oakwood, Dearborn
Banks
“I love Dfcu, and this location. Jenn Bono is the only employee here that seems to hear me when I have needs or problems. The teller on the end that pushes everything on me when I say no needs to go. Keep more people like Jenn.”
“Lilly Singh is the reason I have been with Chief Financial Credit Union for 30+ years. Her excellent customer service went above and beyond. I could count on her to assist me with any concerns or products needed for my accounts.. Lilly always responded to my inquiry professionally with honesty an integrity. Thank you Lilly Singh it has been a pleasure.”
“For those of you stating there is no service…Have you noticed that EVERYWHERE you go they’re under-Staffed? It’s not Citizen’s Bank problem, No one wants to work, they all want free handouts! It’s a real shame! I’ve never been dissatisfied with Citizen’s Bank, we’ve been with them since when they were First Federal Bank, some 47 years! Keep up the Good work Citizen’s!”
“Great little Citizens Bank Branch! It's small, but busy. There is frequently a line, but it moves quickly. The security guard and tellers are super friendly. They have one of the newer ATM's that allow you to select the denominations when you withdraw money. It's close to where I work, so it's super convenient. Everything I would want in a bank.”
“Great bank I’ve been dealing with for years. Always a positive experience. Hamid the manager has put together a great staff and who are always so helpful and accommodating. He leads his team by example and it definitely shows how passionate he is about his work.”
10AM - 4PM
13020 W Warren Ave, Dearborn
Banks
“I don’t usually put reviews but Deena Shuman and Tarek ziadat deserve to give them good reviews. They treated us as family, professional and they are very helpful. Now i trust this bank because of you Guys thank you for everything.”
“I️ have had many unpleasant experiences with where and how my money is being handled. I️ feel as if all bankers are crooks and they only do what is best for there pockets. SAMMY AMINE, financial advisor, has been the exact opposite of that and truly has explained to me from beginning to start where my money is going and asks me for my opinion as well. He has been very patient waiting for me to comprehend what is going on. I️ never had ease of mind about what is happening. I️ can say I️ trust Sammy and that you cannot put a price on. My money is increasing as we speak! Thank you Sammy!”
9AM - 5PM
7301 Wyoming Ave, Dearborn
Banks
“I would like to thank Zarah very much. She was great with me in every way. It helped me a lot. It makes a person comfortable with it. I hope everyone is like it.?❤️”
“DFCU has ALWAYS and will forever be a favorite institution of mine. The reps are always professional and assistive. Frankly, DFCU is the pathway to a better life!”
“Fast and convenient serviceGreat location in the neighborhoodThe customer service agents are not very helpfulComerica keeps charging these service fees for nothing and the customer service gentleman would not waive them”
“One of tellers, Kayla Phillips, at the main branch on Michigan Ave has completely changed the atmosphere there from what I would call stodgy to one of friendliness. This has made a significant difference in the interplay between customers and clients. She is always smiling and is very sharp. She keeps tabs on my account and will notify me with concerns or balance issue. She I believe has made a positive impact on the other tellers, Laurie and Terry. The branch manager Amy also is first class. I have been a member for many years and havinggone through the recent loss of my wife Peggy Scott I can't express how refreshing it is to come to the Michigan Ave branch to be greeted by name when I walk in and view smiling happy faces. Kayla in 2 years has transformed your branch into a happy place with great professional service. Sincerly, Gerry Scott.”
“I visited the branch for the first time. The customer service was excellent. The facility was very clean. They even had the coffee machine and the coffee was great. I want to give a shout out to Holland, thank you for your professionalism and your assisting me, I will be back, thank you.”
“5 stars given easily for bank teller Brenda Wade at this location who went above and beyond to help my husband get his money! Not only was she helpful but so caring and nice! Go see her....she will take care of all your banking needs with a smile ?”
9:30AM - 6PM
22740 Michigan Ave, Dearborn
Banks
“Love this location very nice staff and they helped me out in every way they can my only problem is not in this location is with mortgage center they did not keep their promise I'm having easy access to payments through the app and also not being able to check the payments through Zeal credit Union or knowing how much if it changed or when is it due or any other information that needed at the time it is very irritating every time I have to make the payment. I hope this problem gets resolved very soon”
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“The simplicity of completing the loan was outstanding. The customer service that was given to me was tremendous. Anytime I’m looking for a car loan LOC Credit Union is where I am going. Thank you Janet for being so efficient with completing my loan.”