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August 2024 by Tiffany Brown
Very friendly staff great service fast service
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July 2024 by SARAH Y
When will Henry Ford look into this pharmacy (the Auto Drive location) and make some immediate changes????
During a visit in June 2024, a pharmacist who i have not seen before and 2 other staff members gave wrong info and refused to look up / update my insurance info while they continued to socialize. This is so unprofessional and unethical!
Henry Ford - take a look at the reviews left for this pharmacy and address immediately before your staff ends up hurting someone with their negligence!!
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February 2024 by Joe Ju
The guy at the drop off window rolled his eyes at me. He seems to be angry at the world. He takes it out on the patients. If you can't have a caring attitude don't work with sick people.They need to fix the glass door I've seen to many people stumble trying to get in or out of the pharmacy1 star is a generous
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November 2023 by rose O
I must say everytime I have to go to this pharmacy to pick up medication for my mother, Dearborn at Auto drive. I'm always told that her medication has not been filled when I've just called their prior maybe not even a couple of hours, they look for a second and then they say is not there and then when they really look it's there. If it wasn't for the need of me picking up medication for my mother I would not go to this location.
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November 2023 by Jackie Allen
Zero stars!!!Stars!!!! These people were of no help
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July 2023 by Emily S
I hope Henry Ford system is looking at these reviews.Please, please, please review and address the lack of compassion, the lack of professionalism, and dishonesty at this pharmacy at ALL levels!! It is a disgrace to have to witness this from a facility associated with a Trusted name.Please do something!!!
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June 2023 by Emily R
I hope Henry Ford system is looking at these reviews.Please, please, please review and address the lack of compassion, the lack of professionalism, and dishonesty at this pharmacy at ALL levels!! It is a disgrace to have to witness this from a facility associated with a Trusted name.Please do something!!!
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June 2023 by J B
Wouldn’t go here if they had my last script in town. Very nasty rude staff. Pharmacist named Mallory has a really nast attitude and walks around yelling things like BABYMAMA BABYDADDY. Looks unprofessional from head to toe, as if she just rolled out of bed and won’t stop smacking on gum when speaking . not sure why I would trust anyone who just woke up to fill my scripts. I wouldn’t recommend at all.
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April 2023 by qu qu
I must say everytime I have to go to this pharmacy to pick up medication for my, locations Dearborn in Auto drive. I'm always told that her medication has not been filled when I've just called their prior maybe not even a couple of hours, they look for a second and then they say is not there and then when they really look it's there. If it wasn't for the need of me picking up medication for my mother I would not go to this location.
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July 2021 by Nicole Cornett
I get all of my kids prescriptions from Henry Ford Pharmacy. They always have everything in stock, and if some reason they do not. They have it the next day. I use to go to two of the big box pharmacies and if they didn’t have one of the medications in stock we would have to wait a week to get them in. My kids can’t wait a week for their medication. The staff is extremely helpful. Whenever I have questions they go over and above to answer them. They even helped me find a special pharmacy that mixed medication to help fill my grandmothers prescriptions. They are great!
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July 2021 by August M
Do not go here if you don't have insurance. They don't accept GoodRx or other coupons. They're also very slow and I often have to wait and unreasonable amount of time for my prescription.
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February 2021 by Jpbrolove
The Pharmacist helped me with a coupon that saved me quite a bit of money on one expense prescription Everyone there are friendly and helpful
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January 2020 by Brendin S.
Very rude waiting staff at the M.O.V.I. room 250, most unpleasant visit I've had to any doctors office. They were very accomodating and during my visit a delivery driver brought them what looked like maybe 80 dollars in food, and they refused to tip him. Even after he left they joked about not tipping him how rude!! If they cant respect the people in the service industry getting paid less than minimum wage for tips, then how do you think they would treat a patient. You are nothing but a dollar sign to them. Save yourself the hassle and go somewhere else that respects everyone.
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October 2019 by AJ D
Very friendly and helpful. Malarey and her team are very friendly and helpful.
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April 2019 by Beautiful JuJu
Friendly, helpful, courteous and knowledgeable staff. Quick service. The waiting time to pick up prescription is approximately between 5 to 10 minutes. The pharmacist is knowledgeable and readily to provide you with the information you need. Also, guide you with the right direction or steps on how to use medication. Clean environment, great atmosphere, proactive and welcoming staff. Overall, I had a positive experience.
