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March 2024 by Adrian Zamfirescu
Please stay away from this bank if you don’t want to lose your money, don’t trust anyone, they are a liars…??????
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March 2024 by Leila Jaafar
I had the a bad experience with Flagstar bank when I went in to the branch to pull out money I was not happy with the workers and today went to the to talk to a teller someone notice me at the window but never came to ask me anything I don’t like their service I’m planning on the future to switch to a different bank
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January 2024 by Kim Fowler
I visited the branch for the first time. The customer service was excellent. The facility was very clean. They even had the coffee machine and the coffee was great. I want to give a shout out to Holland, thank you for your professionalism and your assisting me, I will be back, thank you.
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January 2024 by Wise Ruqia
Wonderful people. Beautiful location
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December 2023 by Milly Rich
I went in to withdraw funds from my business account and the teller, Holland Palmer, was extremely rude and discriminated against me and my business partner. She stated in front of the entire branch I was depositing fraudulent checks to my account, although I have been depositing THE SAME CHECK for over a year now. My check has always cleared and is/was never flagged or stated as fraudulent. Her reasoning for calling it fraudulent was because of my address, my appearance, and the date on the check. This check looked the same as all of my checks, from the same company and the fact that I am black and "look like you're committing fraud". I told her that her "statement was ignorant" and she told me to leave HER branch. Not only was she rude and discriminatory her manager backed her on her discrimination and said she is "justified in her assumption". I am taking my business to a different bank altogether, one that doesn't discriminate against black business owners.
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March 2023 by Pam G.
This bank is terrible! I moved all my parents accounts to make things simpler for them as this bank is easy for them to get to. I will be moving everything to the Comerica now. They are slow, not helpful at all and rude. I gave them several chances as I know everyone has rough days, but they are consistently bad.
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September 2022 by Omda Hakeem
Bad customer service across the state they cheat you out of your money. They don’t tell you the truth about an account and then they turn around and they charge you fees. Claiming to be for inactivity in spite of I have asked them many times and visited multiple branches they still don’t tell you the truth and the minute you leave or months later they turn around and charge you. When you call them, all they say is : we are sorry we can not do anything about it. I have tried to speak to the number you have provided customer service and also walked in to 2 or 3 branches non of them were willing to assist. So I am not sure what else your 1888 customer service would do.
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June 2022 by Red Red
Customer service skills always go above and beyond!!
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April 2022 by Voyko Kavcic
Friendly, not to long line to get served.
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March 2022 by ALBERT'S FURNITURE
Just this location and only this location have the worst workers with attitudes and I did not see at any other Flagstar Bank! The one black girl had such a bad attitude to my regret I swore at her and walked out and did not do any business transaction went to another Flagstar Bank and the girl there was awesome kind witty and funny this place on Greenfield look in there I says what the hell do you want if anybody in management is reading this I suggest you bring in spies and check it out for yourself
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October 2021 by Rabih Alawieh
Friendly staff, helpful. Make you feel comfortable.
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October 2021 by Rickie Holt
The staff at the Greenfield Flagstar Bank location are Awesome! Thanks again correcting my issues...
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December 2020 by Craig Ford
Great service thank you.
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October 2020 by Krysten Brown
Needed to make a withdrawal and was told to go through the drive thru. Waited for over 20 minutes. Only 1 car in each bay! This should be faster if they are having ppl go through the drive thru. Terrible.
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July 2020 by MrDcrawfod
Worse bank on Earth