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January 2024 by Russ Grahl
I had a set of tires installed on my F-150. fast, friendly service. 5 stars isn't enough
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January 2024 by Alex Levy
10/10 ove been going to this place for about 6 years now. Workers are extremely helpful and are willing to accommodate and inform you on what's best without trying to rip you off. Most employees I've talked to are conversive and outgoing, and I'm always looking forward to going there despite me being pist my tire, Is flat.
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January 2024 by Caylee Williams
There answer for everything is BUY A NEW TIRE couldn’t even give me a reason why plus I bought the tire from them they didn’t even check why the tire was flat.
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January 2024 by Sherron Martin
Always a good experience. I typically go on off days so I don’t normally wait more than a hour. 10 years later , 5 vehicles in. I’ll still go to these guys. Prices may be higher but I love the warranty.My and I went to Chicago last year for a day trip , tire got blown while coming back to Detroit. Guess what we see at the next exit a discount tire! :)Thanks Zach and Wesley
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January 2024 by Jose Petit
I liked the service, very fast but the prices do not match those on the website
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January 2024 by Khalil Dakhlallah
Service was very slow. A technician took his time to check on my cars tire that had a nail in it. He recommended that I buy a new tire since my tire is not fixable. I went to Bell Tire afterward, and they fixed my tire right away.
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January 2024 by Jrand Mdh
Got me in and out with new tires in 35 minutes!
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January 2024 by Angie Hester
Long wait, but worth it.
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January 2024 by Nathan Thornton
I brought my car in a few months ago and they cross-threaded a lug nut... Again (2nd visit in a row). This results in the lug nut snapping off when a garage tries to remove it. This is NOT the reason for the 1 star, keep reading.I went up there a couple weeks ago to get a voucher for it to be fixed (they cover it). I patiently waited in line, got to the counter and the guy had no idea where to find the voucher in the system. He asked the assistant manager standing at the other computer to help who barely tried to help (he was not with a customer at the moment). He then says he'll have to do it after he finishes with his customer who he proceeds to call up after saying this. He tells me I'll have to wait about 10 minutes for him and to go sit down. This agitates me because he could have taken 10 seconds to attentively show the other guy where the form was and I'm only there in the first place because they damaged my car. He proceeds to tell me that this customer is buying tires RIGHT NOW making it clear that the guy spending money comes first. This makes me angrier and I get a little snippy. He then tells me "the damage wasn't intentional" repeatedly as if that fixes everything and makes having me wait ok. I lost it at this point (which I apologized for because I did go a little too far with some of what I said). 10-15 minutes later, he calls me up and he finds the voucher in about 10 seconds.Here's my experience:You damaged my car, forcing me to take time off work to come get the voucher which should have been quick but took 15+ minutes (remember that I did wait in line) because the guy spending money at that time came first. I must then take more time off work to drive my car to Discount Tire's garage of choice to drop it off, get a ride to pick me up and then drop me off later. The right thing to do would have been to make this as painless as possible, but the guy spending money RIGHT NOW was more important.Pro tip, I'm a paying customer too, and am young (31). I've bought 4 sets of tires from them in the last 10-15 years and will need new tires for my van in the next year. I had planned on purchasing from them throughout my life as up until now I've had pretty good service, think of how many sets of tires they could have sold me in my lifetime.This treatment has made me decide to no longer do business with this location or Discount Tire at all. Your assistant manager needs to lose his management position or at the very least be retrained.The funny thing is, when I called to ask about the voucher, the man on the phone said they got new management due to bad feedback about the old. This is the first time I was ever treated so poorly. They should have stuck with the old management.
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January 2024 by Mohammad Eliwat
It’s the worst place , my son went to fix a flat at Dearborn location on ford rd. A guy’s name Jason took my son’s car keys and held the keys against my son’s will !!! Trying to force my son into buying a new set of tires after almost 30 minutes my son was able to take his keys back. My son was trying to tell him I can’t afford to pay 600 dollars now . Very bad experience I don’t recommend them to anyone
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January 2024 by Lon C
If there's a discount of available day I will give it to you.. You might have to ask..
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January 2024 by Abe
After hours “ key dropbox “ will be great investment.
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January 2024 by Karen Z.
They do great on customer service and good products, however they obviously don't know how to put my spare tire away. I'm here for the third day this week to get my spare in my car correctly. Why don't they know how to do that?
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December 2023 by Kimberly Edwards
Excellent service and very low prices
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December 2023 by NED GRAY
BEWARE! BEWARE! BEWARE!DO NOT TAKE YOUR VEHICLE TO THE DISCOUNT TIRE IN DEARBORN MICHIGAN! GO TO BELLE TIRE!!!I RECENTLY SPENT APPROXIMATELY $2000.00 ON A NEW SET OF TIRES FOR MY RANGE ROVER. AFTER THE INSTALLATION OF THE TIRES, I IMMEDIATELY NOTICED THAT ALL 4 OF MY OEM RIMS WERE SCRATCHED IN MULTIPLE AREAS. DISCOUNT TIRE CAUSED $750.00 IN DAMAGES!I FILED A CLAIM WITH DISCOUNT TIME, PROVIDED THE ESTIMATE FOR THE DAMAGES, PHOTOS OF THE RIMS BEFORE THEY CAUSED THE DAMAGES AND PHOTOS AFTER THEY CAUSED THE DAMAGES AS DOCUMENTED PROOF OF THEIR NEGLIGENCE! DISCOUNT TIRE IS REFUSING TO ACKNOWLEDGE THEIR NEGLIGENCE AND REFUSING TO PAY FOR THE DAMAGES THAT THEY CAUSED.GO TO BELLE TIRE!!! DISCOUNT TIRE WILL DESTROY YOUR PROPERY, NOT TAKE RESPONSIBILITY AND REFUSE TO PAY FOR THE DAMAGES THAT THEY WILL CERTAINLY CAUSE TO YOUR VEHICLE!
