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January 2024 by matei lacatusu
only words of praise and a lot of professionalism, the best manager ever i meet in my life thank u JACQUELYNE PRICE!
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November 2023 by Heba Qasem
One of the worst Citizens bank locations.
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November 2023 by SANDRA GIBSON
WORST BANK ON EARTH!!! STAND CLEAR OF THIS BANK
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July 2023 by Liz R
Horrible experience as usual. Teller apparently couldn't hear me through the drive thru mic even though I was practically yelling. Had me fill out a withdrawal and requested my ID which I have never been requested to produce before. Mind you I normally send my ID then get snapped at being told "we only need your debit card". Teller sent withdrawal slip back because it needed to be signed. Then sent it back again refilled out because she didn't approve of my signature. I should have just gone through the atm as I had originally planned, but since it never reads my check amount correctly I decided it would be safer to go through the drive thru. Thank you yet again Citizens for reminding me why I need to switch banking institutions and why I absolutely HATE having to go through the drive thru or deal with your tellers to access MY money.
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June 2023 by Erika Plackowski
I arrived at the bank in gym clothes and a hat. I was told by Bilal that I wasn’t on my husband’s account and that I couldn’t withdraw money.I am on the account.
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March 2023 by Josh Ely
Always pleasant and helpful
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November 2022 by Pamela Carroll
ATM is always broken and it's connected to the building might have to thunk about changing banks because this only is closing branches left and right
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September 2022 by Susan Dudek (Sue)
For those of you stating there is no service…Have you noticed that EVERYWHERE you go they’re under-Staffed? It’s not Citizen’s Bank problem, No one wants to work, they all want free handouts! It’s a real shame! I’ve never been dissatisfied with Citizen’s Bank, we’ve been with them since when they were First Federal Bank, some 47 years! Keep up the Good work Citizen’s!
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June 2022 by Patricia Good
Friendly staff
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May 2022 by Sue Dudek
For those of you stating there is no service…Have you noticed that EVERYWHERE you go they’re under-Staffed? It’s not Citizen’s Bank problem, No one wants to work, they all want free handouts! It’s a real shame! I’ve never been dissatisfied with Citizen’s Bank, we’ve been with them since when they were First Federal Bank, some 47 years! Keep up the Good work Citizen’s!
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May 2022 by HQB
If you want an out of date bank this is the place. It’s like walking into the 90’s. That don’t even know what a flash drive is. I wouldn’t trust your business account with them.
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November 2021 by Hus
Really the worst service, there is no one serving customers after waiting. He told me there was someone before me, and I was the first one in the waiting seats, and no one was there.And in the worst of services, if the employee is not present in his place, he apologizes for this. And they don't even have that apology
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July 2020 by Ray Makki
Worst banking branch I have ever been to. They give you an appointment and they won’t see you till an hour after. They’re always either understaffed or the employees are just slow.
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July 2020 by Ahmed Al
Bankers are so slow. Took almost 30 minutes to deposit when there are 2 people ahead of me.
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July 2019 by fardeel latif
To slow and looks like only one personal banker in whole branch to assist all customers and looks like everyone else is on vacation.
