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June 2024 by Randall Adkins
I have been to quite a few different Burlington's in the area and entire Metro Detroit area to be exact. This particular store in Dearborn on Ford road is by far the worst of all Burlington I have ever meant. I gave it a one-star rating because I'm not allowed or don't have the ability to give it one lower. The management at night time is completely different and far less accommodating or deserving of a management position considering their utter lack of demeanor in any sort of positive way. The store is an absolute pig sign which absolutely speaks to management and their inability to leave their team. They are absolutely rude and yes I'm still speaking of management. They are not helpful they're only concern is getting out of the store not making the store as much money as possible which should be their goal especially in a management position. And after my last experience there I will be contacting corporate to let them know how I feel about this. I am a reward member I shop at the store in Allen Park on the hill today I spent over $248 there very quickly then team was helpful The manager was very pleasant with a smile on her face happy to help. The store was neat and clean as much as it can be considering nothing's perfect anyway to go. On the other hand the Dearborn store was anything but. I cannot say enough how absolutely rude and just terrible for service is offered by the manager. Her only concern was getting out of the store and she didn't care how rude she had to be to make that point with the cross. I understand we all have jobs and we all want to get out at the same time but at the same time it's my money and people like me that keep her having a job So without the likes of me and other store patrons there would be no store for her to have a job at therefore respect should be given from the rep. Out of every rating I have given so far as a Google contributor this has to be the absolute worst. And again if there was a rating lower than a star this would get it. Absolutely terrible. I will say the young lady at the counter who did take care of me and make sure that all my items were what I have liked and went over them show me a pair of the shoes that I had were actually dirty and asked the manager if there was a discount for them. she flat out lied and said they don't give discounts for dirty items which is false I have been shoving at Burlington for over 20 years and they absolutely give out discounts for dirty items. As does every other store I've ever shopped at If I brought you a white shirt and there was a black mark on it and I showed them at Marshalls they would discount the shirt. And I mean p e r i o d t. I can't say enough how absolutely and utterly disgusted I am at the store and I will never go back thankfully there is one closer The only reason I even went to this junkie place was because they're open later than the one closer to my house. I do not like to get ratings like this based off of a personal experience but I don't think I can give a more accurate one without my personal experience being a part of it. With that set I hope anybody that reads this finds a better place to go they do have many competitors I will not cross that boundary and say any specific names. But they have competitors they are near and they are worth the drive to stay with them this particular Burlington. Not all of them thank you and I hope everyone that read this gets the best information to make this and makes the best decision they can when choosing where to go next time have a wonderful blessed day and an even better life be safe everybody
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June 2024 by Yunas Alsayyadi
Horrible customer service also, the manager is very disrespectful
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June 2024 by Nagi Abdulbari
The manager, she Very disrespectful and unprofessional She have a very bad editor I don't know how people still come in here.
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June 2024 by Joseph Shalash
Always messy and unorganized
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June 2024 by donna berry
They have a new store manager, but it's the same old thing, nasty and dirty.
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June 2024 by Fatimata Amoussa
???lovely ?
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June 2024 by Cinthia lizette Cruzado valdivieso
I love him
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June 2024 by Cedric Young
Be prepared to stand in line. Other than that I have no complaints.
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June 2024 by Al From Windsor
Lots of options , great prices
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June 2024 by Ashwaq
Great place for home decor. I love how you can find anything there. Vert large will go there again.
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May 2024 by Ibrahim AlAbdallah
Didn't find anything attractive
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May 2024 by Lamees
A great shop here in Burlington. I love it
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May 2024 by Patricia Thomas
And they were the best store ever. Now the store is so junkie you can't find anything, they need to shut down. So unorganized.
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May 2024 by Mohammed Altam
So bad service they don’t have A enough
cashiers
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May 2024 by Always Successful
Line was wrapped around to the back of the men’s section. Manager and another employee sat in the front and talked. They could have been removing hangers, they could have opened another register but they did nothing.
