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March 2024 by Jack Loveday
My experience with Sousan was excellent as usual. She obviously knows the products, and is extremely professional at what she does. Thanks for employing her. I will be a customer as long as she is there!
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March 2024 by Andra Mokdad
Sousan Khouri , Dearborn Branch Manager, is a 10. You’d be hard pressed to find a more caring, genuinely concerned person in this world today! I had to return many times with various problems and her attention to details coupled with an extensive knowledge of the whole experience was definitely “top of the class”. After not sleeping for almost a decade and losing faith in the medical field altogether, Sousan has single handedly restored my faith even in humanity. So Grateful for her! ?
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February 2024 by S B
If I could give Sousan 10 stars instead of 5 I would. She was extremely helpful and she solved a major issue that other Binson employees (at other locations) could careless about solving.
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February 2024 by Allen Cain
I believe because I'm black I'm receiving poor service as my repair was approved Feb 24 2024 and they still don't have the parts I need but when I was being pressed to pay cash it could be repaired right away this place is horrible
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February 2024 by Cheryl Greer
The service and information about my equipment and options were very helpful. In the past few years I have had horrible experiences with Binson’s, which cost me time, money, and health issues. However this month, recent 2 visits (only med supply in my insurance network) have been very helpful.
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February 2024 by Ronnell Alexander
Always polite to me. Helps me with all my medical needs Chante
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February 2024 by sam reams
The experience was very good. Susan gave a great explanation of the cpap machine and sterilizer.
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February 2024 by Lakisha Golly
Customer service was Awesome!
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February 2024 by Salem Karadsheh
Great service. Sousan was very knowledgeable of the products and . . answer all my questions.
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February 2024 by Carol Natkowski
Always receive good service here!
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February 2024 by Michael Betty
Customer service was amazing, they were very nice.
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February 2024 by James Bencik
Susan was very nice and helpful!
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February 2024 by Elaine
Let me start by saying I travel a little over 30 miles to get my supplies from this Benson I have a local one but not once have I had a good experience with them the Dearborn location is definitely worth the travel time and Susan is a life saver she is efficient thorough and so nice to talk toThank you soooooo much for the shoes they were a life saver?
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February 2024 by Mary lowe
I went in for a small pickup item. I first thing I noticed was how friendly and compassionate Sousan was. She went above and beyond to help a gentleman in a wheelchair. Afterwards she promptly helped me. Sousan informed me a big ticket item that was on sale for more than half the price. She didn't use high pressure sales tactics but instead helped to see the benefits of purchasing the item. It was something I had been thinking of for sometime but the price was always a deterrent. I want to thank Sousan for taking to time to foster an atmosphere where casual conversation can occur to really address the customers needs. Thank you again! I was a much needed purchase.
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February 2024 by Danyale Hines
I switched to this Dearborn location a few years ago. Best decision I've made. I was not satisfied with the horrible customer service I experienced at the Southgate location. Sousan was & is thee GREATEST!!! If it wasn't for her I would've have quit doing business with Binson's. Sousan is courteous, patient and kind. She answered all my questions. She made sure I was comfortable with how to use my cpap machine. She gave me her card and told me if I any issues don't hesitate to give her a call for help. Thank you Sousan for your consistant awesome customer service ?? ?
