June 2024
AAA is by far the worst company this far. I have been waiting more than 2 months for my $45 refund and I keep getting the run around. Everyone passes the buck but no one is accepting accountability. I will switch companies because I'm not valued as a customer. #AAAsucks.
January 2024
It really deserves 0 stars, I have a premium roadside assistance package I can never use because they never send a driver! EVER!!! They rather suggest you pay out of pocket and wait for them to reimburse you,what a joke they definitely need to be reported to the better business bureau (BBB)
November 2023
I'm on the phone with them more than any business or person. Constant billing errors. Latest on is that I owe $15 on homeowners policy that I paid 3 months ago, then just paid again with the AAAcredit card. I've been on hold for 25 minutes waiting to talk to them. I paid for policy in full at beginning of term, so I thought.
