-
December 2023 by Nawrat Alhadi
I put one star because they don't have zero star, let's talk about customer service first, horrible, very rude and disrespectful, now the furniture, I bought a living room set, less than a year ago, we barely sat on them, already they are ruined, I paid over $5000, for the set, u can see the inside of it is shifted and it's hitting the floor, looks really bad, I called the store on ford road the gentleman that answered was very unprofessional and very disrespectful, he said the lady that sold me the furniture is on vacation, I told him I bought the furniture from the store not her house.Didn't get nowhere with him. I will never ever purchase any furniture from them, me or anyone from my family members or friends, the way I see it it's scam store.
-
November 2023 by Deyanna Dunn
I am so satisfied and thankful to have walked inside the luxury furniture store and I couldn’t have had a better experience without Maria! Her energy is as positive as can be!! As Soon as I walked in she greeted me with a great respectful welcoming service and was overly patient with me from so many glamorous options in the store to choose from she also knew my budget and didn’t even try to go over my limit,She answered all of my questions with the info that I needed and She made sure I got what I wanted even if they didn’t have it in store she ordered it!The whole experience was so exciting I couldn’t have done it without her thank you so much Maria I will be coming back for more !
-
November 2023 by Rosie
Would not recommend this business. We purchased a couch and upon arrival it had a horrible chemical smell. We were told to air it out, which we did to no avail. The fumes made both me and my husband physically ill. They did replace it but we are now having the same issue with the replacement couch, even after days of ventilation. A piece of furniture is not complete and ready to be sold if it's still off gassing that bad.
-
September 2023 by Aaron Lundquist
Visited L.H.F. intending to browse their selection, but decided to purchase three items after walking the floor. Moe was courteous and respectful, assisting us with the purchase and finding an additional discount that enabled us to use their home delivery + assembly service. Delivery team was professional and fast.
-
September 2023 by Rebecca Hoff
We wondered in today apparently right when the store was closing. The staff was extremely kind and we were encouraged to take our time and look through the store. We were very impressed, we would definitely recommend!
-
August 2023 by Allie T
I am so glad I stopped in to take a look for my son room. Ryan helped me not only find the perfect dresser but an amazing bed for me. She was so helpful and patient with me. Also the beautiful and unique items to add to our home was amazing.
-
August 2023 by H Bazzi
Excellent customer service from Ryan and Maria they are not pushy on what they wanna sell you, they let you chose what you like.They will make sure your furniture will fit before you purchase. Owner Khalil also a great guy and very honest and helpful. Thanks again!!
-
August 2023 by Tina Windom
Moe my sales person is always informative and very pleasant. This is not my first experience with Moe and Maria both are great as always. They rock!
-
July 2023 by Faith Brown
Rayan has great taste and was very very helpful! She has amazing customer service and there is an overwhelming amount of LUXURY & BEAUTIFUL FURNITURE options to choose from. I would give them 10 stars if I could give and I will certainly be back! They even had complimentary ice cream while I shopped.
-
July 2023 by Kristen Wellman
The management/ oweners at Luxury Home Furniture were really easy to work with, and made the process of buying furniture go smoothly. I was even able to change my delivery date easily. The two staff members who delivered, and assembled, the furniture were timely and efficient.
-
June 2023 by Kim Walker
Maria & Moe were absolutely the best. They both spent time with us and were not trying to rush us or push us into buying just any old thing. They were so helpful and knowledgeable about the items we were interested in. In the end when we left we left as super happy customers. I would give them a 10 out of 10 if I could. Will definitely return and tell others.
-
June 2023 by TEKEITA WALKER
Great experience… Marie & Moe were absolutely beautiful… So warm and pleasant… expert sales and marketing tools… represented the company to the fullness… I love them… Will send many referrals..,
-
June 2023 by LeCathy Burston
Rayan and Maria were extremely helpful and patient. I have back problems and they knew exactly which mattress was right for me. I am so grateful! I just keep coming back. Great quality items. Thank you ladies
-
June 2023 by antonio guzman
Rayan and María were very easy to work with. Both knew what they were doing. I am pleased with my new furniture purchase. Thank you both for the great costumers service.
-
June 2023 by Linda Foster
I approached luxury home furniture today June 7th 2023 met an employee named Celine excellent review she explained to me everything she showed me around the store I appreciate everything she told me and I had a great experience with her I will recommend anyone to come and Shop and meet the sales rep Celine. I was scared to apply on the financing programs they offer but she made me feel good and relaxed and explained it all. I ended up financing and I'm so happy. She is funny hallarious and crazy and not to forget she is freaking awesome.Thank youu