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January 2024 by neveen s.
the service assistance stood me up. i wanted 10 minutes for the man to bring me my basil from the storage but they never came back. terrible service. never coming again.
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June 2023 by Christine F.
Farah one of the Pharmacist & Earl have bent over backwards helping me in the past 6 months or so! I highly recommend this Pharmacy for your medication needs! Keep up the great work guys!!!
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June 2023 by Detroit R.
I've been back a few times and the angry mountain beast checkout lady hasn't been there.Everyone I've interacted with in these recent visits, i.e. stock people, customer assistance, checkout people, have been extremely polite and friendly.I can generally find what I'm looking for, too. No issues.Well done.
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December 2022 by Nancy H.
If you walk in late afternoon. You can hardly find what you need. One lady behind customer service (not karyn) is extremely rude and insisted on her behavior.
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June 2022 by Michael B.
Normally I have no problems at this Kroger. Today, I returned some cans and 4 of them wouldn't go through the machine. I waited in the customer service line to cash in my other slips and told the the woman at the counter that these 4 can would not go through. Normally, they take the cans and give you the refund providing they are Michigan returnable and the store carries the brand. These were Pabst cans from MI. Instead, she sent me back to the bottle room for assistance. I stated that I didn't want to wait in line again, but she assured me that the bottle person would give me the 40 cents. So I went back to the bottle room and was told by the bottle guy that I needed to take them to the serice desk. As anyone can imagine, this is way too much of a hassle for 40 cents. Back at the service desk, a different woman told me that they would have to send someone to the beer isle to see if the store carried that particular "flavor". I stated that they are just cans and they are returnable. That is when I gave up and left.
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September 2021 by MissKitty D.
This store is unpleasant on a good day, but today was the worst I have ever experienced in any grocery store. Shelves were empty, aisles were cluttered with carts and empty boxes, only two cashiers on duty and more than half of the U-Scan out of order. Some employees were standing around gabbing instead of stocking or clearing things up. The employees who were stocking shelves managed to block the aisles and make reaching products difficult, but didn't even bother to move or apologize. Many advertised items were not available at all. The only lunch meats available in the pre-packaged area were ham ... no beef or turkey. No management staff was visible anywhere. In the frozen food section, the few items available were on shelves too high to reach, or way at the back. I realize that many items may be unavailable due to the pandemic, but if they can't be perfectly stocked they could at least make the store tidy and not leave aisles blocked and cluttered. Perhaps if they spent less money on your silly ads and invested in training employees they might do better.
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August 2021 by Zahra Ayoub
the most disgusting store EVER. I think the store was cleaner prior to covid. Now everything is gross the self check out doesn't accept cash ( understandable) but then open more registers then. Clean the belts, clean the register stations between cashiers. don't let the supervisor helping those on self check out to talk to customers like if they are handicap....
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June 2021 by Jennifer Cody
They have a great bakery.
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March 2021 by Clarisse Andrus
Great curbside service with friendly employees who wear their masks!
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March 2021 by Amro N.
I had a terrible experience. The pharmacy technician Madison and the pharmacist Sara are so rude and disrespectful. I called Madison 3 days ago and she said my medication will be ready in an hour but when I went to pick it up she said it's not ready, come after 3 days. I called after 3 days and she said it will be ready in an hour but when I got there she said it's not ready, I cannot fill it which doesn't make any sense. She doesn't know what she is doing. She was raising her voice in the drive through phone and yelling of mistakes she kept doing two times in a row. She said you can leave the pharmacy and transfer your prescriptions. I talked to the pharmacist Sara about this terrible experience that happened two times in a row. She said I don't handle complaints even though she is a pharmacist and can do that. She also said you can leave and transfer your prescriptions if you want. They always mess up my refills to get less than what the doctor prescribed and delay the medications. The also never answer questions about the medications. They don't know the basics of pharmacy and keep doing the same mistakes over and over again. Madison and Sara are so terrible and need to not work in professional jobs.
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July 2020 by kayla rivera
My chicken breast from the hot foods section was wet and smelly whyy:( This tends to happen from low quality meats.
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May 2020 by Lydia T.
Nice DELI to Cart Finds! I frequent this store, for just about everything I forget each time I go! Really like the Boars'Head Coby-Jack and their Selection Smoke Mesquite Turkey. Slice by request. Even the Bakery Area, always fully stocked! More varieties would ne nice. But since the 'local stay' I use Kroger.com sometimes for most of my grocer must haves, at Pickup. What Else to know...It has a STRATEGIC Tactic - Floral Business! You know like on Mothers and Memorial Day! How you cannot round certain corners or exits without seeing all the Colors and Deals!! It is difficult to pass this area without Literally, smelling the roses too. Don't take my word for it...lol I'm a huge fan of the Daisies and Lily's. Pedals are okay, if they don't have my choices! Lasting tip: Flowers are affordably priced. You can get the Floaty Loons to attach for gifting. May be eh crowded area at times. For your convenience, there are pre~wrapped Color to Stem beauts...priced for grab and pay.
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April 2020 by Sue StAmour
During this time you really should update your hours online. I have Lupus (autoimmune disease) and already afraid to come out, but its nerve racking when you take the time to check all the stores hours and yours says open at 6am and when I get there you don't open until 7am.
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January 2020 by Jim Boudrie
We like the staff. The location is convenient
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December 2019 by Kathleen Wilks
This is where i get my lunchmeat its cut up allready and pk to go its call