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January 2024 by omar itani
Bad customer service, I believe they need to be trained how to deal with Customers or change the whole team?????
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November 2023 by Rusty (Rusty)
ATM never works
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August 2023 by Bubbles8619
This bank was good and its gone downhill in customer service and the outsideI have been sitting for 20 minutes in the drive throughThis is ridiculous
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June 2023 by alaa rawajih
Very bad experience with the director of this Bank. He need more educated how he to talk to people and how to treat customer, Huntington Bank you going to lose customer because unprofessional director ??????
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June 2023 by Wahida Mezher
Went to this branch this morning at9:15 am and the drive through was still closed
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June 2023 by Anthony Cummings
Deposited money just now and it ate my money didn't deposit and didn't print a receipt.
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June 2023 by Al Raw
Very bad experience with the director of this Bank. He need more educated how he to talk to people and how to treat customer, Huntington Bank you going to lose customer because unprofessional director ??????
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February 2023 by Ahmad El-Bkaily
Clean location and well kept. Special thanks to Banker Caroline Karaki who went the extra mile for me when I was in a tight spot.
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November 2022 by Donald Moore
I only do come to this branch location if the other two branches that I normally go to can't accept cash deposits or is out of money in the atm and one certain visit I went to use the atm and it was out of service at 12 pm so I had to go inside and had to wait to be buzzed in because of the security doors and I was doing a cash deposit and the guy teller had said didn't you just try to use the atm and I had said yes I did and laughed about the atm bring out of service
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October 2022 by abraham morano
Very bad service from the bank and the workers they closed out 2 personal accounts and 2 business accounts for 1 returned check that i got from a customer and they didn’t want to give me any of my money from the accounts. Also they said a check will be mailed out with my money within 5-7 days and it took them almost 60 days to mail out a check that had a miss spelled name on it.Unrecommended and disrespectful.
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May 2022 by Matt Smith
They froze my auto rebate check from progressive and said it's fraudulent after I mobile deposited on Saturday. I'm unable to get the funds till next Saturday. Meanwhile I incurred an overdraft fee and a $330 fee from having my power shut off today and Huntington is saying it's not their problem. I've mobile deposited multiple times personal checks into my personal and business accouts without a problem. This is absolutely unprofessional and a complete disregard for customer service.
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March 2021 by Asma Mustafa
If there was a 0 star rating I would have used it. My father was verbally abused by the manager and she even threatened to call the police and kicked him off the premise. There was no just cause. Stay away and beware and take your money elsewhere . Rude and inappropriate behavior towards anyone let alone a senior will not be tolerated!!!!!!
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March 2021 by Yousif Mustafa
I went to the location today to get a document notarized. The only agent that was "available" was having "lunch". I was instructed that I had to wait outside. I waited outside for 15 minutes and walked back inside to see if there was someone available. At that point, the manager came and became extremely aggressive with me. She threatened me with the police and screamed at me to leave. I told her that I want to close my accounts immediately and never do business with them again. The manager said I had to go to a different location and close it there or she will call the police. This is not the way to treat seniors or any customer. I have banked with Huntington for over 5 years in Ohio, and have never been mistreated in this manner. The manager of this location needs to be demoted and retrained in customer service.The headquarters will investigate this case and possibly close this location due to the numerous complaints and bad reviews. Stay away!
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March 2021 by Sara Omasan
The worst branch ever! The manager is rude and intolerable. She doesn’t treat customers with respect and someone needs to seriously give her a rude awakening. They are always understaffed & unprofessional. I will definitely be going elsewhere where they know how to treat customers who have been there for many years. I will also be taking my compliant to headquarters!
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March 2021 by Amina Mustafa
This is the worst Huntington branch in this area. Avoid at all costs. Extremely rude manager and tellers. I’m filing a formal complaint with the Headquaters and the BBB.