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April 2022 by Alexandrea P.
This place has the worst customer service I have ever seen I believe Ian was his name never who helped me he told me I was a privilege white piece of garbage After I refuse to give him my number never come here
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February 2022 by Matt Oetting
Bought a refrigerator and stove from this store back in early November. The Stove and fridge were scheduled to come the same day. The day of the delivery was a month out, which perfect time on our end. On that day, the stove came however the Fridge did not. The delivery driver said that they forgot to load it on the truck and we would get it the next day. The next day passes it didnt come, we waited a week and no delivery. I called and they assumed that we received it. After discussing this the HD team, they told me that in a few days that we would get a call from the delivery team. Never got a call. I called back after waiting a week, emailed corporate, and finally got a delivery date scheduled for early January. At this point, we had an offer accepted on a new home and had a moving date earlier than the delivery date. HD wouldnt/couldnt/refused to change the delivery address. They Were not helpful on what we could do. Chalked this up as an L and we went and picked it up at the old house. When we opened it to install it at the new home, it had 2 big dents in the unit. I spoke with the manufacturer they said that they will replace this, however when calling HD that said that they would but they couldnt change the address and that we would have to take the fridge that we moved back to the old home. We no longer own that house. After many emails and calls back from this location and from corporate they basically told us to go kick rocks and that there isnt anything that they can do to assist. Hope this helps anyone looking to shop with HD. I recommend you go to Lowe's Home Improvement instead.
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August 2021 by Medhat Basha
Good staff
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August 2021 by Pam Netzel Tajak
special order in April was supposed to be here July 27 and still nothing
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August 2021 by Charles D.
I went to get some string for my weed eater and the garden manager Chris Washington (2710) was so helpful. He took his time to explain to me the different strings and also how to apply it. It was great customer service. Thanks Chris W!
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June 2021 by Sandra Czak
-order for dishwasher placed 5/15.
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June 2021 by Lisa Brohl Ross
I didn't even make it to the front door I was on hold for 35 minutes on the phone for someone for flooring they put me to gardening 4 * they hung up on me I called back got to talk to a manager who was screaming bloody murder at a worker and then put me to flooring didn't listen to any of my complaints and I just hung up I will never go to this dive where they can't even answer the phone why would I walk through the door
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May 2021 by Medhat Alsheikh Taha
Good staff
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May 2021 by Aaron S.
DON'T ORDER DOORS HERE! Don't order doors here. I ordered mine in December 2020. Got to the store at the end of March 2021. Scheduled the install for May 2021. The DAY OF the install, all the sudden they discover a problem and the doors won't fit! Why the hell did they wait until the day of to find this out?!?! They've had my money since December and now they tell me the re-ordered doors are AT LEAST ANOTHER 6-8 WEEKS. Screw that and screw them DON'T ORDER DOORS HERE!
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October 2020 by John D.
Great store to shop at. I had an install and Tammy was able to help me out with a couple of concerns. Cashiers are friendly and the staff is fantastic.
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October 2020 by Maxim V.
Severely understaffed. Took ages to find someone to help me, and they ended up sending me to the wrong aisle. Had to go to a different Home Depot.
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June 2020 by John C.
A very nice store! Get the right person to help you and this store is fantastic. The building materials are all first rate. The painting people are very helpful. The store has very good lighting. Cash registers move fast. The return department is incredible with returns. A first rate store!
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June 2020 by Nathan Bickford
I recommend Chris from lumber! I believe he said his name was Chris Washington. We came home to a split open hot water heater. Went to this Home Depot because they had the one we wanted. When we arrived the two guys in the aisle that worked at Home Depot saw us looking at hot water heaters and left. It was close to closing time and all we needed was to get a hot water heater off a shelf. No one was to be found. 10 minutes before close on a Friday. I looked all over and found Chris in lumber. He was done for the day and had his apron off. He went out of his way to help us. Afterwards I reached out to shake his hand with my bare hand because I saw he was wearing gloves. I felt bad because he took his glove off and shook my hand. Class act. Great person and great help! Thanks Chris!!
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June 2020 by Jeanette Christe
My favorite location. Everyone is always helpful and the store is clean and organized.
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September 2019 by Dave Wert
when you have employees look for an entire 2 seconds and tell me something isn't in stock on reachable shelves buy the item i was looking for in the overhead inventory. that's truly amazing customer service.
