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February 2024 by Peaceful World
Went to cash a check, done!Then I wanted to open a credit card! The lady took me to the guy, he literally had no one on his desk! And he said I cant open her a credit card right now! Really? You have no calls and no customer! He refused to help me! Said to set an appointment! On the application it did not require any appointment! And there was no customer at his desk!Bad customer service! I’ll check for credit cards with other banks! Ps I am a customer already and they refused to help!
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February 2024 by Farhan Najar
Nesrine, you are awesome ?.Will follow you to this location!
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January 2024 by Hakim Almusawi
I have a bussiness a customer gave me a cashier check I deposited at my account and the teller told me this is a good check and after few days they cleared the check so I gave the customer his unit for $12100And after two days the check returned I called the bank they said this is a fake cashier checkI talked the manager a the bank she was very rude and mean I was explaining for her the case and she walk away and she said nothing we can do I think I am Gana sue, the bank
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January 2024 by diane hazime
The best of the best
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December 2023 by Margie Maierle
Banker (Robert) stood around talking to co-workers about everything except work while i stood there waiting past my appt time.
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November 2023 by Husan Sharif
This bank never has a working ATM. It is always out of service. I had to get in line for 30 minutes to make a simple deposit that would have taken 2 minutes to complete.
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September 2023 by Moe
I ADVISE YOU TO STAY AWAY FROM CHASE ALL TOGETHER!I WAS HACKED FOR THOUSANDS OF DOLLARS THE MANAGER AT THE DEARBORN HEIGHTS BRANCH SAID SHE CANT DO ANYTHING THE ESCALATION TEAM SAID THERE IS NOTHING THEY CAN DO AND THEY DID NOT PROTECT ME FROM HACKERS! THIS IS A SCAM AND SHOULD NOT BE TAKEN LIGHTLY BUT NO ONE AT CHASE HAS THE KNOWLEDGE TO ADDRESS THIS SITUATION I GUESS THEY CAN HIRE ANY IDIOT OFF THE STREET TO RUN THIS COMPANY!
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August 2023 by Moe Nehmeh
I ADVISE YOU TO STAY AWAY FROM CHASE ALL TOGETHER!I WAS HACKED FOR THOUSANDS OF DOLLARS THE MANAGER AT THE DEARBORN HEIGHTS BRANCH SAID SHE CANT DO ANYTHING THE ESCALATION TEAM SAID THERE IS NOTHING THEY CAN DO AND THEY DID NOT PROTECT ME FROM HACKERS! THIS IS A SCAM AND SHOULD NOT BE TAKEN LIGHTLY BUT NO ONE AT CHASE HAS THE KNOWLEDGE TO ADDRESS THIS SITUATION I GUESS THEY CAN HIRE ANY IDIOT OFF THE STREET TO RUN THIS COMPANY!
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August 2023 by MDA INVOICE
The nicest most caring bankers and bank managers I have ever met. A special thank you to Dina for her kindness and help. Will definitely be the only Chase Bank I come to.
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July 2023 by Moe Said
Horrible customer service . Banker came out to me after waiting 10 minutes to tell me that all the employees are at lunch and that I may need to go to another bank and even recommended another bank to go to . Mind u it’s 1:20 pm and no employees ! What a joke !
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June 2023 by Kousser Yamani
Dien is the reason this location used to have 5 star reviews now has 2.8 stars...I have been a chase business client for seven years!! Never in the seven years i have been a client have i had such a disrespectful rude incompetent power abusing individual like i have at this location with the manager Dien.Disrespectful and just power driven decision making to make herself feel superior!! Her incompetence and power trip decision making leaves me clueless on why chase has such a horrible representation for their companyVery dissatisfied! Time for new management! Please chase!!
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April 2023 by Dustin Weber
Great location for an ATM but it rarely has cash to dispense. I’ve banked with chase for 20+ years and and brought several business accounts over. Of all the branches I’ve worked with, this is the worst.
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April 2023 by Najwa Aboudaye
This bank has one single ancient atm. The line is always ridiculous.
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February 2023 by Jay
Not qualified. Don’t go here, they will make many mistakes.
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November 2022 by Mad hatter
I've been banking here for a couple years business and personal.I'm surprised to see the review rating as low as it is, I haven't had any issues and if I have they've cleared them up. Overall great crew from Marcel to Maha and everyone else ????