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“PFCU offers terrific and timely service. PFCU gets 5***** from me. 1. I called and requested a pre-approval letter about 9 am and had the letter by 11 am. Sara was friendly and listened to my request. She asked a few questions and that was it! The process was simple. 2. When I go into the PFCU building in Owosso, representatives are always friendly and efficient. 3. I completed a survey online. I expressed a concern and a PFCU representative contacted me by phone within a day to help me work through the frustration I had with my PFCU messages in the online portal. Thank YOU, PFCU! :)”
“Vanessa at your Owosso branch was very knowledgeable and helpful today. She made me feel very comfortable. She made my deposit for me and answered several questions in a very efficient manner. She’s the kind of employee every employer hopes to find.”
“Morgan, Tamara, Carlene and Daryl are wonderful. You dont just feel like family with them, you are family. I cannot express enpugh how fantastic they all are any and everytime.”
9AM - 5PM
101 W Main St, Vernon
Banks
“Excellent customer service consistently! If I need to sit down with a banker to go over finances or open new accounts, Brittney MacMillan has been my go to for quite a while. She is thorough, friendly and she knows how to get the work done for you. Recently had to wire a large sum of money and the young lady who was lighter toned with glasses and curly hair did a great job of being thorough and talking me through everything. I drive about 30 minutes to this Chase and I never regret it. I will continue to do business with this branch.”
“The staff and tellers know me by name and provide personalized service. Jamie Ford is an amazing banker and has helped so much over the years that I have had accounts there.”
9AM - 5PM
1345 E Main St, Owosso
Banks
“The manager and staff at my Horizon bank in Owosso desrve a shout-out for their dedicated efforts in helping me during my twice being victimized by scammers. I so appreciate their kind and efficient help. I have been banking with them from day one and will continue to be a very happy customer ?”
“Great customer service!!! Renee Jensen took time being sure we understood everything, even the online app. Being older adults we appreciated her patience and knowledge. Best banking experience we have had in years.”
“I have never had a bank that was so user friendly. The whole experience had been wonderful. Everytime I go in there, they are super helpful and quick. Their app is just friendly and I would recommend them to anyone wanting a personal banking experience.”
9AM - 5PM
100 E Main St, Owosso
Banks
“I have banked with Huntington since it changed over from first merit. Never have I had trouble. Always friendly and helpful employees. If you all are having issues with them your probably not doing something right. And thank covid for appointments. Everything has been different since 2020 and continues to be. Get use to it. Love the 2 day early pay. Love the 24 hr. grace on overdrafts.”
“I am a new 5/3rd banker. I am very pleased that they handled all my needs and made offers that I didn't know that banks had. Their ATM IS INDOOR!!!! I had my car financed through them and decided to bundle everything. It was well worth the effort. Saves me $$ and time. Great staff.”
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“Great management and staff. They work well together in a friendly, kind, welcoming atmosphere. They go above and beyond with accuracy addressing the needs of customers.”