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“Got a new work truck and financed it through LMCU. I went there to make my first payment ( drive thru) and it was taking an unusually long time and the place wasn't busy at all. Finally she came back to the window and informed me that I had won their act of kindness award and they are making my payment for me. I was like are you kidding me? WOW !! Thank You!! Just wanted to let them know I appreciate that kind gesture and will be doing more business with you in the future. Thanks again! Jim Shultz”
“It is fantastic for me to have Dan Brown and his Team in my corner, always happy to help me in my money matters. There are so many bank-choices, and Macatawa Bank stands out as customer focused. Dan and Team still know how to deal with real people; listen, engage, guide, serve, smile.I can use all of the on-line features they offer, but I like the people and want to take 5 minutes to greet them and keep them appraised of my changing situations, so they can guide me in my morphing plans.I am switching several other bank accounts over to Macatawa, solely based on my long term experience with this branch.Extra note: Even during Covid mania they managed to provide excellent customer service, in a safe manner, while other banks were locking the doors and demanding appointments and putting all sorts of restrictions on my access to services. Allendale’s Macatawa Bank has earned my trust and praise.”
“This whole chain of banks are the best I have found. Every one I have gone too has been a good experience. They won my business from 5/3 from their reasonable programs and friendly service.”
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“All the associates at the coopersville branch ahave been friendly, &helpful. I like the hours& their coin machine. Sometimes the drive thru is slow, , so I check my to do list.”