“I bought a Petsafe shock collar and it was defective. I took it back no problems no questions and my refund was back in my account the next day! Staff was friendly and helpful.”
“I love this store & their employees! I was looking for an item, that they used to carry. There was a man on a ladder & I asked him if he knew where it was. He quickly came to me & helped me. When we couldn't find it, I thanked him & kept looking. To my surprise, he kept looking too. He found a similar item & came back to me with the item. He went above & beyond to satisfy my need. I wish, I had got his name to tell his supervisor how much I appreciated what he did. I hope he sees this to get praise from his boss. He works in pet supplies. Thank you so much! Your customer service is excellent!”
“Wanted to find something that wouldn't break the bank and I did. They even loaded into my car for me which I'd like before cuz I couldn't have. Everything furniture wise was 50% off”