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“The customer service was great. The gentleman knew exactly what I was talking about and pointed me in the right direction. My new bed is arriving today and I am excited.”
“We took the whole family to try out mattresses. It was a great experience. We found a new mattress and pillows that we’re excited about, and even more so knowing there’s a 100-day trial period so we can return or exchange for a different type if it doesn’t work out for us for some reason. We love that our mattress isn’t sitting in a warehouse but it will be built specifically for us and delivered in just a few days. Rob was wonderful to work with, very personable and intentional about listening to what we need/want and helping us to find what will be most comfortable. Even our 2 and 3-year-olds were talking about Mr. Rob for the rest of the day. Thank you, Rob! We will definitely recommend Jonathan Stevens to friends and family and we’ll come back if we need any future mattresses!”
“Justin and Chris were both so helpful! We found something large enough, comfortable, and they made it extremely affordable. Highly recommend!!!! ? Tysm guys! The receiver of the mattress is super happy and satisfied ?”
“Mike is easy to work with. We appreciated his help and expertise.Update: delivery was a nightmare of wet floors, gouged plaster, and damaged paint finish. To make matters worse, we'd just had the entry and stairway repainted. I was promised that the company would "make things right." Never heard from a representative again.”
“My husband and I stopped in this weekend to shop around for a new mattress and wow, shopping this time around was a breeze!
Autumn was super knowledgable and took her time to answer all our questions; she even took the time to check our alignment while we were testing mattresses out.
We loved that this is a local company; this was our first and last stop! We are very excited to get our new mattress next Friday ?”
“We did a complete renovation on our newly acquired condo, and we purchased all of our home furnishings from Amy at NWHF. She recommended high quality and beautiful furniture and accessories that exceeded our wishes and desires. Amy also gave us invaluable advice as to style, color and fabric combinations...........a remarkable consulting skill that we will be forever thankful for!”
“We loved working with re.dwell and Daniel! We ordered a walnut table from out of state and the entire process was seamless, from receiving recommendations on the design, to shipping and delivery. The piece is absolutely gorgeous and we wouldn’t hesitate to work with re.dwell again.”
“Bells Furniture and Appliances in Rockford Mi. Has a very nice store. I been shopping there sense1980's and I have found Steve,Lindsey Bell and the Staff and delivery service is the BEST around! Very nice store for all your Furniture and Appliance needs. When setting up delivery date Bells will be on time will be in and out of your home is a short amount of time so we can be on our way as we are very busy people. Thank you for service again!NOTE: there is another Bell's Furniture in White hall that is NOT affiliated with the Rockford Branch ! I noticed they both come on on reviews.Comment sense is important these daysThanksJames Stone”
“Got a great deal on the bed I wanted. Staff was great, funny and helpful. Nick helped with my order and did a great job. I will be back for more furniture in the near future :)”
“Ordered a few samples of wallpaper and they were amazing! Very excited to order for a big upcoming project and love that the company is Michigan based. So inspired by JSD and the product offering at Stoffer Home.”
“We had a chair delivered yesterday and wanted to say the delivery guys who brought it up from Chicago, well this was the nicest home delivery we have ever had. Personable, helpful, efficient, really a nice experience. You could tell they really cared.”
10AM - 8PM
3772 28th St SE, Grand Rapids
Furniture Stores
“We were greeted at the door by Jym and I asked to just shop around and would look for him when I was ready. He respected my wishes. When I was Ready he ansered all my questions .I found the couch and loveseat set and he explained all that was available to me. I can wait for it to be delivered.”
11:30AM - 7:30PM
3125 Lake Eastbrook Blvd SE, Grand Rapids
Furniture Stores
“Masubegh was extremely helpful and kind! The store had a good selection to choose from, but we fell in love with the sectional we picked out at first sight (and sit) and look forward to using American Freight again in the future for any other purchases we may need.”
“First time we have shopped at Huizen's and looking forward to going back. Bought new bedroom furniture set. Customer service and delivery were 5-star. Thank you so much for a great experience!”
“I was shopping for a mattress for 3 months and felt the most comfortable getting one made locally. It was also nice to hear they make the mattress for YOU and it's not a 7 week backorder. Natalie was a great saleswoman and never made me feel pressured. She was very kind and warm.”
“Our fireplace is AWESOME!!! Thanks so much for your suggestions and professionalism. The craftsmanship of your crew is incredible. You guys will be our go to company for future projects. And thanks for getting the project done so quickly. ❤️”
“About 8 years ago I worked with Amish Oak Warehouse to design a platform bed unique for me....style,wood, and stain colors were selected by me. From day one I was impressed and the whole process went extremely well. Super happy to this day with my bed and the quality! Recently I ordered new bunkie boards for it. Worked with Jeff again. He was outstanding again. I would definitely work with them again! Customer service is excellent!”
“A very pleasant experience knowing that they speak your language and show you all the mattresses to see which one best suits your needs and the attention of the staff is unique, the prices and the discount that we obtained were excellentThis bed makes me rest as I deserve after a hard day of work”
“I LOVE to visit this store whenever I'm in town! I grew up going here and have such great memories. They always have high-quality merchandise that lasts for years!”
“Put on my big girl pants and buy a brand new couch for myself. Walked into the Kentwood store and Andy was quick to help me understand the process, which put me at ease. Thanks Andy for your help! I’m in love with piece. You were great! Will definitely be coming back to buy more in the future.”
“Just a fun store. I was out shopping and happened upon this store and decided to go in and see what it had. Lots and lots and lots of stuff from everywhere, and everything. It was fun looking. Didn’t buy anything, might the next time.”
“I'm from rockford, MI. Found this place by accident while setting up for a 95th birthday. Had what I needed and more. Will return next week to load up. Great place.”
“Wow this place is big. An endless amount of decor for your home. I could spend a day here looking at everything. If your husband doesn’t like to shop you should probably leave him home.”
10AM - 7PM
2984 28th St SE, Grand Rapids
Furniture Stores
“The experience of buying my table was great. The table is beautiful. You can tell the quality is amazing and will last a long time to come. Something that even can be passed down to my children. Truly if you invest in your dining room set, you will get yours money worth.What I didn’t care for was the communication. That is why I wouldn’t give 5 stars. I bought this table back in mid September and had to call several times. Until I someone finally connected me to a manager because no one knew what was going on with the table. I understand things get backordered, or production slows down. But a simple phone call, is decent.I called again the week of thanksgiving and they said it was in and they would need like two days to prepare it.Makes me wonder if I didn’t call would have I had before thanksgiving for our dinner?Like I said, the gentleman who sold it to me Jim, amazing, quality AMAZING.But I’m sorry, this business could use some training in calling customers back just to see where their order is. I don’t have a tracking number online where I can check stuff or anything. So that is very frustrating.I’m in the process of looking for a patio set, I saw the flyer your company sent out about the sale and am at a loss if I want to go through that again if I will have it by the end of the the summer.”
“I called to see if they still had the chair that I wanted and I talked to Heather. She was so nice and helpful I asked for her when I went to the store. I found the right chair for me with her help.”
“Purchased a built in Jenn Air refrigerator, Jenn Air stove (gas & convection) with griddle and Jen Air hood. Very happy with the products and service and the appliances really gave our remodeled kitchen the look we were after. Great group of folks at Decker & Sons! Went back and bought a freezer for my mom. I highly recommend them!”
“Best customer service experience we have had in quite some time. Brooke was awesome helping us find a fixture to fit our space. When it arrived with manufacturer defect she stood by the customer to make it right. Will be happy to do business with the Lighting Corner in the future and recommend to friends. Thank you!”
10AM - 8PM
3640 29th St SE, Kentwood
Furniture Stores
“Cheryl M. was just great! She helped me pick out outdoor furniture. My order was fairly complicated and included two different cloth patterns for the furniture and several colors on various type pillows. She had great suggestions and ideas and was very patient. My invoice is easy to read and understand, as the full description of each article is printed out. I will definitely ask for her out on my next trip to Watsons!”
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“Highly recommended! The crew was very efficient and detail oriented. Kyle was amazing to any questions or concerns I had. Outback Fence far exceeded my expectations!”