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February 2024 by Derek Kacos
Very helpful in making sure I had the correct parts for my vehicle. Pointed me in the direction of a better bundle deal for an oil change I was doing as well! Highly recommended!
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February 2024 by Alex Zock
They have what I needed and helped with the installation
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February 2024 by Dalton Kerr
Not sure on the business as a whole, but whatever Adam is being paid it should be higher. I came in needing a new battery on a day when it was 10 degrees outside and the other worker was saying how they can't do it and it's a 45 minute job, Adam hopped right up and changed that bad boy and had me out the door in 10 minutes. Overall, business as a whole: undecided. Adam: good
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December 2023 by Debby Clingen
Young man directed us too the. Correct item we.needed.
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November 2023 by jason noorthoek
Walled in and directed towards the parts isle I needed for parts. They had it in stock . Quick and easy
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October 2023 by Katie Joseph
Jones helped me out big time! He answered my questions with patience and kindness, and went above and beyond to assist with my car. Thanks Jones!
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October 2023 by Eddie M.
Very nice employees, recommend 1000 times over.
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October 2023 by Oxana
Can't speak for parts but always find my favorite brand of cleaning products that are out of stock at other places.
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September 2023 by Trevor Lafferty
Has absolutely great service. I was in a very tough spot and Tom and Adrain stepped up to help. My ac pulley went out and I couldn't leave so they helped me get the right part and the. Proceeded to help me install it the proper way. A process that took a while. I just want to commend these employees for what they have done and that this is the reason I only shop at autozone.
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September 2023 by Toe Knee
Tom, larry, and Ken. 3 of the nicest mechanics ive ever met.. I WILL ONLY BE COMING TO THIS AUTO ZONE EXCLUSIVELY BECAUSE OF THESE THREE GENTLEMEN
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June 2023 by Jason Stephens
Brittney is a professional, polite and always going the extra mile for her commercial customers. She's honest and upfront and delivers my expectations for parts and service every time.
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May 2023 by Michelle V
I bought brake rotors on a Thursday. I told the service person I have my VIN number when ordering. She said. "No, just give me your make and model." Fast forward to Sunday. Those rotors were not the same size as my previous ones which were put on by the dealer. I had my mechanic return them with my receipt. The AutoZone employee asked for my VIN to double check. When he used THAT to look up my rotors, he said that AutoZone doesn't carry my rotors. I was on the phone with my mechanic at the time. I said just credit my card. The AutoZone employee then talked to me and said I have to be physically present with the card for the refund. I asked if I could read my card number to him and use the security code on the back "since it was your employee's fault that I got the wrong-sized rotors because she insisted on make and model vs using VIN." He then claimed my previous rotors must be the wrong size for my car. I said that since the dealer of the car put them on, I felt that was highly unlikely. He tried to argue. I said I will have my mechanic pick me up and return them with my card. I did that. The AutoZone employee who did the return was halfway pleasant and said I must be present "for my protection". I then went to NAPA. They looked my rotors up using VIN. Guess what?? They were the exact same size as my previous rotors. I chose to get all four rotors at NAPA and returned the 2 unopened FRONT rotors to AutoZone the next day. That same unknowledgeable employee asked why I was returning them. I said they are the wrong size. He said, "Then somebody put the wrong size rotors on your car." I did not engage him any further. He knows that when looked up by VIN, AutoZone didn't supply my rotors. NAPA did and the rotors matched my previous ones. He cannot admit AutoZone has a faulty data base. I kept the pads because they have a lifetime warranty, but I will never buy another thing from AutoZone. My mechanic (with 40 years experience) says certain AutoZone locations in Grand Rapids DO have knowledgeable employees. The Alpine store isn't one of them. I don't care. Other than exchangeing those pads when the time comes, I will never do business with AutoZone again. Hire some people who can admit to a mistake and apologize for causing me inconvenience.
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May 2023 by Antwayn Spencer
The store is extremely clean! Most parts places are not. The Store manager was very polite and knowledgeable! If you need something for your ?, store by the Alpine Autozone!
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May 2023 by Teddy “Aartt Jenko” West
Broke down in parking lot..took 2 days to fix my motorhome. The one manager from the military was extremely nice and told me I could fix it, then when new management came in they called the cops on me. What kind of business are you running here. Is it not a good idea to have mercy on someone who is broke down? You are after all a car parts seller...
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April 2023 by Delores Johnson
Just left store. Had a slightly difficult return but Christopher came and saved the day. He got he job done thank you
