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September 2024 by Bryce Curry
Poor experience was made slightly better with a phone call AFTER they received my poor review. It’s hard running a business so I gave them one more star but I cannot recommend it.
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September 2024 by Jacob Carter
Terrible communication and shady tactics. Not a serious business; don't waste your time.
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September 2024 by Juan Sanchez
I just mad because my wife just recently bought a car from here and she paid a really high price in the car. Two months Later she having car problems I want to talk One of the guys in there and I was telling him that I shouldn’t be running through any problems already since we pay so much for the car and I ask him don’t you have mechanics to check the cars before you sell them to your customers not happy with all these issues already like I said it’s only meant two months and we already had to pay money towards the car have been paid off yet I will not recommend this place you guys should read the reviews before you go and buy a car from this place trying to work something out with the guy, but he Keep trying to tell me something different and changing the subjects I told him if that would’ve been me. I would’ve not buy this car from here, but like I said that was my wife she got it at least they should be honest to people.
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September 2024 by Susan Peacock
Anthony was great. I got a fair deal on a very nice used car. I appreciated the time and attention spent with me. I would recommend AutoMax if you are looking for great service and a nice car.
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September 2024 by Blake Wilson
Jay and Anthony were amazing, They made buying a vehicle such a breeze. They were excellent with answering any questions I had and very detailed oriented. I will definitely be recommending anyone I know looking for a vehicle to go here first.
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August 2024 by Rileigh Hare
We had an excellent experience working with Tom and Jay! The vehicle we initially came to see wasn’t quite what we hoped, so Tom took the time to listen to our needs and recommended some other amazing options they had that met our needs and patiently let us and our body work/mechanic brother look them over throughly. There was zero pressure to make a purchase. Tom was very honest and upfront.
We ended up purchasing a very nice 2020 Ram 1500 that they had priced well UNDER book value! Jay then helped us get everything squared away quickly and was very kind and helpful. The entire process was so smooth and we feel very confident in the decision we made. Thank you guys again!
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August 2024 by Chris Carpenter
Writing this for a family friend absolutely the most crooked place selling vehicles that have multiple issues they assure you after the fact they will take care of repairs lies doesn't happen. Asked for the owners name to talk to him wouldn't provide. Said all there vehicles can come with issues and that your getting it as is. The manager is absolutely no help tries to avoid the issue. DO NOT BUY A VEHICLE FROM THEM you will get the shaft
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August 2024 by Amber Kendrick
Had a great experience with AutoMax. Did business with them on a 2021 Ascent in March and it was a nice smooth transaction. Hope to do more business in the future. Really appreciate Jay, great guy to work with!
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June 2024 by Aaddron
They will tell you anything to make the sale including lying about inspections and oil changes, and making promises they won't keep. Address any issues before signing, do not accept any friendly "don't worry about it" post purchase work as they will not follow through. The only good thing I can say about them is if you are willing to risk a bad car they will get you out the door quickly.
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June 2024 by Collin Tate
Had the pleasure of working with Anthony on getting my car today! Anthony was very honest through our entire process and helped me explore every option I had with perfect clarity. My family has been coming here for years and has always shown amazing service! I always recommend these guys whenever asked about buying vehicles!
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June 2024 by ryan baun
Took forever to pay off old loan after trade in so had to make extra payment on old car and one on new one.
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June 2024 by Arthur Herrera
Anthony went the extra mile throughout the whole process, get with him if you’re looking into a car
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May 2024 by Quintin Paich
They are nice enough salesman but they sold me a truck with bad break lines even though they inspected the car and changed the breaks. Thankfully I caught it before they gave out. After purchasing I spent over $4000 fixing the vehicle and it still has issues. I gave them a chance to make things right and they said they'd try if I sent an invoice for the work I had done. I sent it multiple times and followed up several times as well. They never returned an email or attempted to make things right. I will be reporting to the BBB for selling a unsafe vehicle to drive. Make sure you have the vehicles inspected by a trusted mechanic. I would not have made it through winter with the break lines that I had on the truck when I bought it. Paid $2500 to fix it.
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April 2024 by Megan Miles
Bought a car from here about 5 years ago. Car was excellent. No problems. Came back because I had such a great experience. Just bought another in November. This car has not been such a great experience. There was paint touch ups done to cover chips. There is overspray of black spray paint on the front and back of the car where they sprayed the bumper to cover rust spots. This showed after the car was washed once. They owed an alignment. I don't believe this was done as it still has a very aggressive pull to the right. The gas cap was making the check engine light come on. They owed a new gas cap in the "we owe" and replaced it with a used locking gas cap from one of the other jeeps on the lot. Check engine light is still on and comes back on when the engine code is cleared. This used cap also is well used and freezes so you cant get the key in to pump gas. They also owed lug nuts as some were missing on the car. Never received. Overall just not very happy with the purchase and just kind of wrote it off as its a used car however, all of the issues were in the we owe when purchasing and they didn't bother to complete any of them. I will not be coming back.
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April 2024 by Luciano Gomez
So i go to look at a 21 Toyota corolla. 90,000 miles, 3 years old for $15,300. At least $1,000 below market value.
I asked if my dealer could look at it, the salesman said no problem. On top of that, Anthony helped me get everything situated. From registering the car, transferring plates, getting me approved through my bank, to getting great auto insurance. They really took care of me. I was so happy with the sale process I bought the car that day and decided not to wait to get it looked at.
The car was clean and the test drive was good. I heard a small noise but no red flags.
But really i was just excited to get a newer car. I had prepared myself financially and I been working on my credit. Plus I've been driving a beater for 5 years.
Well on my way home, when I got on the highway and starting hitting 70mph, that small noise got a little louder. Now I have to have my mechanic look at it. He tells me it's the tires, cost me $550. But the noise is still there and we find out it has a bad wheel bearing, $650 to fix.
I didn't expect much because I visually remember signing a "sold as is warranty" paper. But I called and asked for help anyway because I just bought the car within a week. Anthony said what I already knew, the car was "sold as is" and there's not much he can do or even has to.
But he helped me anyway and said to bring it in and they'd fix it and charge me for parts. Not the best, but better than nothing. Then after they fix it, Anthony said they were going to eat the cost. He said they genuinely didn't know and wanted to be the good guys, so they fixed it for free!!!!
They really didn't have to do that, I was already getting the car $1,000 under its value. And he gave $500 to trade in my van that had a bad transmission.
Buying a new car should be a fun experience. Every situation is different, and you might not get the same experience I had. But I wanted to share my experience and say Automax has some good people that work there. It sucks but you have to be cautious of getting scammed or screwed in today's world. And before I went to look at the car I seen some comments on here that had me worried Lol.
But I still went anyway and honestly they went above and beyond for me.
Thank you Automax of GR and thank you Anthony!!
