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August 2022 by Susan L.
Love this UPS store. Everyone is very friendly and helpful. Big plus - it's close by too. Bonus!
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August 2022 by Susan S.
I am a mobile Notary and drop off my documents here twice a week. People are very friendly and helpful
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July 2022 by Rachel C.
I am so happy I came to this store. After a very last minute hectic trip to Michigan to visit my parents I realized my (older) parents had some Amazon returns they were having trouble with. With about 20 minutes to spare before leaving for the airport, I went to the store and both Rachel and Beth were MORE than helpful, even going out of their way to assist me. The store is also super updated (not something I see in LA or NYC). Thank you again for your help, kindness and compassion.
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February 2022 by Mark B.
Used this store three times. All three times we're a great experience. Mailing, Notary, Business Cards, Copy, printing, scanning, they can do it. 1. Mailed some stuff to Georgia. The young man packed the box neatly and box arrived as scheduled. 2. Needed something Notarized. The Manager, Rachel, was able to take care of it. 3. Business cards. Was thinking of an online company but decided to go with a local business. Sent Rachel what I needed. The cards were done in less than 24 hours. She even gave me a coupon for a discount. All three times I left a happy customer. Proud to support local!
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January 2022 by Billie D.
Friendly staff and newly owned UPS Store. No fee upon package drop off and a good location.
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December 2013 by Suzan C.
Total rip off and really bad attitude on top of it. The owner claimed they "have" to charge a fee for every ***'prepaid*** !!! package. In contrast, Staples on Haggerty took the packages, NO charge, and courteously offered a tracking receipt. This so called UPS store is a greedy fake.
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August 2012 by Rob G.
$3 charge just to drop off a package over 20 lbs. WHAT? It's only $5 to have UPS pick it up at my house. Thanks for the lesson, I'll never be back! I have shipping dozens of packages, if not hundreds, of all sizes and weights. I noticed this location the other day so I thought I'd stop by since it's closest to my house. I usually use the Novi or West Bloomfield locations. I have never been assessed this suspicious $3 charge. In the essence of customer service you would think they'd say something like "well, I haven't seen you before. If this is your first time, I can waive it." but there was none of that. I just picked it back up and said "I'll just take it somewhere else." For the record we are talking about a 24x16x12 box that weighs 30.8 lbs. It's big but not massive. I could hold it with one hand while opening the door. And again, UPS will send a truck to my house for $5. I won't be surprised when I see a "For Lease" sign in the window. Ps. I dropped it off at the West Bloomfield UPS Store on Orchard Lake Road at Maple and there was no mention of a $3 charge.
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January 2010 by Rodney H.
My Local UPS store,always friendly, seemingly always open & always good service.
