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February 2024 by Norm P.
First off I do like Gamestop a lot, but I will never come to this location ever again or as long as the manager who runs that place still works there. This was the most rude fellow I have ever met. The store was absolutely dirty and it's like they never stock it because they're still old games there. I watched the guy come in who was sent there from another Gamestop to pick up something and this manager was so rude with him saying we don't have it and didn't even try to help him, I recommend never going to this location and just going over to the Farmington Hills location.
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January 2024 by D R E W
Great staff and good selection
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November 2023 by Մելիք
Stay away from this store. Rood manager with lots of attitude. They sold us a damaged gift card which was not stored properly and became impossible to redeem the code on the back of it. When we showed to that personage the problem, he did not care and said to call the provider of the card. Once again, don't buy anything from them, because if its damaged you will lose your money.
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November 2023 by Joseph Martell
Lied to me on the phone to get me in the store about helping fix a game but lied and left. No wonder why no one goes here and online marketplace is more popular than ever
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November 2023 by Mari Gonzalez
Great customer service very informative
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August 2023 by Faith Reanne
My son loves to go here to spend the $5 monthly reward we get from signing up for the annual membership. We’ve bought used games and never had any issues with them. The staff are always very friendly and helpful.
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July 2023 by Rich Phillips
Been here many times and they’re always great, but has a recent experience where Richard was over the top helpful and accommodating. Awesome service!
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July 2023 by Thomas Bilterys
Dude in this GameStop is very friendly! For the other stuff, it's just like your regular GameStop
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July 2023 by Jordan N.
The manager and staff were super friendly and knowledgeable about all products in their store . Went above and beyond and also gave me an amazing deal on Pokemon products. If your looking for a welcoming and warm store to go do not hesitate to stop by.
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June 2023 by Charles B.
If you buy a used game, make sure to test immediately. I bought one and didn't try it for just over 4 weeks and they refused to even exchange for the same game. The teenaged employee says "well we're going out of business anyway so..."
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May 2023 by Who Knows
Anyone know how to answer the phone up there?
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May 2023 by Jesus David M.
They close at random times with not even a sticker on the door, was there this past Friday (5/5/23), it was not even 730, it had the Open sign on, but it was closed, also another customer left because of this, I was about to leaven when one of the employees comes out closes the door and leaves.Not sure why they don't show respect for other peoples time and close whenever they want.I'm done with this location.
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May 2023 by D Smith
Lauren and Cash are awesome! Knowledgeable people who provide great service. Although the game we bought didn't work, I would still patronize them for their service.
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February 2023 by Kyle Statfield
This gamestop always has a very small selection of games and the price is almost never comes close to online shopping or digital stores. At least the staff is nice.
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February 2023 by Luay
This location used to provide a positive experience in the past, but that is no longer the case. The GameStop in Farmington Hills is a better option now. During my visit, I attempted to trade in my consoles and was informed that they do not do trades an hour before closing. The next day, I returned at 2:30 PM and only one person was working the registers. I was told they were trying to limit staffing to one person on weekdays, which was confusing. Despite there being few customers, I waited 20 minutes and the employee was incredibly slow. He also informed me that he didn't have any cash on hand and could only offer in-store credit for my consoles. I ultimately decided to call the Farmington Hills GameStop, where I received exceptional service from the four employees and completed my transaction within 20 minutes.