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“By far this bank and branch is far and beyond any other bank or branch that I've ever been with .The staff is friendly kind and helping they treat you like a friend when you walk in. I am proud to have this Bank in my community thank you Genesis, more importantly thank you to this branch. ??”
“Went in to get some cash. I asked for the money to be in certain denominations and it all was transacted with a smile.I've been with Credit Union One since 1984, and their growth has been phenomenal, but that small town bank feel has never changed. You are treated with the respect and a smile! ?”
“I've requested a balance letter to different contacts in LOC Credit Union with no success but, whne I found Christine Biers, everything changed, she was really helpful and answer my request quickly, exactly what I needed at that time.Thanks Christine for your help and hope you keep up the excellent work!”
9AM - 5:30PM
19025 Newburgh Rd, Livonia
Credit Unions
“Mark Orr was great support during my construction loan process. He was available for every question i had even on the weekends with urgent issues. As long as you are dilligent in getting the necessary docs to him your loan process will be very fast and seamless. I would highly recommend Mark for all loan options to my friends and family in the future.”
“Credit Union One is a credit union that I have had an account for many years. I like that it is a local institution. I recently added a credit card to my account. It was a smooth and easy process.”
“Joe is an absolute asset to CCCU. He is an excellent customer service agent. He handles my request quickly and professionally. I will be seeking Joe out when I visit.”
“I love Credit Union One for so many reasons. My local branch is staffed with the most knowledgeable, caring, empathetic and most important, they're so willing to work with you on every request. you bring to them. I have seen a couple of negative reviews for Credit Union One, but those negative statements are coming from people that have been refused credit or loans.When I started with Credit Union One, my credit was horrible. However, I was so fortunate to be able to sit down and discuss my situation with one of the managers. She helped me to get into a "secured" credit card. I made sure to charge small amounts every month and then pay the entire balance off each month.We also set up an automatic deposit for a savings account. Within 6 months, my credit score had jumped over 100 points, my bills were getting paid on time, and PAID OFF!!And for the first time in years, I actually had a nice little savings account. What started out as a "little savings account" has turned into 3 different types of high interest savings accounts.I have never experienced a banking facility such as Credit Union One. It's like a hometown bank. I feel like I'm meeting with friends when I need to go into the local branch. I have referred several people to Credit Union One and they are now members.I have never had one bad experience with Credit Union One. I definitely recommend Credit Union One of Michigan!!”
“I had Cathrene working with me on my personal loan and she was si kind, pleasant and I would like to extend my appreciation for her help! That is why I am a member. Really appreciate the kindness. Kim Polulak.”
“My experience with my teller Sarah is always very personable. My experience here at the vibe Credit Union is always pleasant when it comes to my teller.I also asked for a personal loan and my loan officer Tracy was so nice. I didn’t know how to stop talking to her. She was so nice and helpful. I wanted to take Sarah and Tracy home with me. They were just so wonderful. I felt just like family.”
“Thank You so very much, Mya. I called to receive assistance in setting up a business online account. Mya was so very patient, courtesy, highly professional and kind. She helped me to set up the account. I did not feel rushed felt valued as a member! This Young Lady is truly an asset to the CFCU Family! I am so very pleased with Community Financial Credit Union customer service! Thank You again, Mya for (to me) going far beyond satisfactory customer service to Stellar Customer Service. Blessings ~”
“Always have the answer to fit my needs from a financial standpoint. Most issues can be handled quickly with the tellers. Walk-ins are welcome, someone is available for you.”
“Despite some complications with my card getting delivered, Bethany at member assistance and Sara the representative were the absolute best. They were so kind and helped me in a good amount of time! Thank you ladies”
“I highly recommend Aida she was a pleasure to work with, dealt with my busy schedule , and did everything fast with high attention to detail. 10 out of 10 experience. Go see Aida for all of your banking needs.”
“They are helpful, nice, and easy to work with especially for borrowing and paying backloans. Your local branch is there to help you through and streamline processes. Online bill pay is also set up well. Rates are good especially with member 1/2 percent dividends even on borrowed amounts.”
“Not only was my experience with getting a credit card easy and fast, the Vibe Credit Union staff was patient, kind and understanding with my circumstances and got me approved within minutes, so that I can build my credit. I would recommend Vibe Credit Union to everyone that is looking for a trusting relationship with their bank to get their financial goals accomplished.Great job guys!!!!!Kindest regards, Tegan.”
9AM - 5:30PM
160 N Wixom Rd, Wixom
Credit Unions
“Erin Bigger was able to help us finish up an auto loan so efficiently. She was kind and beyond helpful. I am so glad I called the Wixom branch and couldn’t recommend her more. Thank you for making this such an easy process!”
“Every experience I have had inside both Waterford locations, the Highland Rd-M59 and Dixie Hwy locations have always provided the best quality service.The staff always make sure to great me promptly and all have a great attitude every single time I go into either one of these locations!”
9AM - 5PM
34000 W Seven Mile Rd, Livonia
Credit Unions
“Lala, Tricia & Katie are phenomenal and professional! These ladies make you feel valued and welcomed every time that you are in there.We came in there for the first time when my sister had lost her husband, and Lala was very compassionate and kind with helping us get the best advice with what we needed. She went out of her way to help out and make additional phone calls for us. The next week Tricia and Katie were very helpful with getting us the additional information that we needed..This credit union is HIGHLY recommended, and is a stellar example of how their clients are shown that THEY ARE appreciated, and valued.Thank you Lala, Tricia & Katie! You’re truly kind and we appreciate you everyday!”
“I have been a member for almost a decade, I have had nothing but wonderful experiences with their customer service reps and Tania at the FH branch is nothing short of amazing. They are always eager to get back to me within 24 hrs and solve whatever issues I’ve run into quickly and efficiently Over the course of the last ten years I have worked with many individuals at LMCU, Tania being my number one and I have nothing but kind things to say about each individual I’ve come into contact with at this location and online/phone and via email. A great bank with knowledgeable and kind people and fast customer service!”
8:30AM - 5:30PM
44575 W 12 Mile Rd, Novi
Credit Unions
“Vibe is always on the ball and notifies me through text. Usually if there is a problem such as suspicious charge on my account they are quick to correct anything and they used to be credit union and I worked for the company and that’s why I’m with them and they’re doing a great job.”
“Alliance Catholic Credit Union is the best banking institution that I have ever dealt with. I left Chase for ACCU and I am so glad that I did. Big banks have lost touch with their customer base, but not ACCU. I am always greeted with a friendly smile and I can tell that they know who I am. Lisa, Angie, Kaitlyn, and Scott have gone above an beyond when it comes to customer service. If you're tired of of simply feeling like a number at your current back, I cannot recommend Alliance Catholic Credit Union high enough.”
“I had a problem with unauthorized charges on my account. I spoke with Marielle on the phone and she started the process of getting those charges reversed. When I came into the office to get a new card Marielle helped me again. She was friendly and very helpful.”
“The branch manager , Anna , and entire staff are welcoming , courteous, and informative. I feel secure financially banking and doing business here.I had a question re: mobile app and the Vibe agent (Laurie) via phone was awesome also , solved both issues I had and was super friendly AND knowledgeable. 5 Stars at VIbe Credit Union”
9AM - 5PM
20595 Farmington Rd, Livonia
Credit Unions
“This Credit Union is so nice. They are all friendly and have great service. I think they are a great example of how banks should treat you. Kelsey at the Livonia branch was so nice to us today. We really appreciate the customer service here.”
“I have not had a good experience with this credit union at all, had countless problems, had to get in contact with one of the Vice Presidents at one point to resolve an issue. The only redeeming experience I’ve had has been with the staff, Lisa was unbelievably kind, understanding and efficient. The customer service is great if you call.”
“In reference to the Waterford branch - great experience! I am glad I walked in to inquire and open an account.With need of having a local brick and mortar banking location to go into, knew I was going to have some issues with a background of life struggles.However, I was treated with respect and a banking rep that was willing to work with me and make it so I could have an account open. Will take a little time to build up a banking history and open other accounts with the C. U., what a pleasure to be welcomed and allow me a chance. And to spend time with and for me to be able to be a memberA+ experience for me.”
“Community Financial employees are always friendly, and helpful! Just had another fantastic service experience with Rique. She was extremely helpful and kind!!! Thank you!”
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“DFCU is the best credit union around - they always answer my calls, make sure I am always satisfied and getting a payback check at the end of the year is just the best!”