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June 2024 by marlene johnson
The staff is very rude I went to make an appointment and the older lady wanted me to step aside so she could check the man out behind me, but she was rude in the beginning she automatically assumed they did not take my insurance which they did not, but I felt rushed and unwelcome so I didn’t come to my appointment and neither did my husband.
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April 2024 by Linda Valentine
My husband loved it. I'm about to go. Prices are very reasonable, spoke to an optician, she was quite friendly and knowledgeable. My father was an optometrist for over 60 years so I'm a bit choosy
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March 2024 by Juliana L.
I had Matt help my father out with some credit card issues, and he was incredibly kind and helpful! The process wouldn't have been this smooth if it weren't for him!
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March 2024 by Michael Tullis
I ordered a couple pairs of identical glasses. The lenses didn’t come from the lab ground quite the same, making the fit in the frame different. Monique figured out the difference in mechanics and has the lab getting it right. Thank you Monique and Costco!
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January 2024 by Stacy K.
I do shop here quite often. It is a great location with a lot around it. Just tried their new cookie. I liked it. It was hot and gooey and would taste great in one of their sundaes. I do like their pizza and chicken bakes and tend to take them home once every few months. The layout is pretty typical for a Costco. I do a lot of my bulk shopping here. It great for diapers and formula when the kids are small and chips and lunch goodies as they get older. It is also great for dinners. I enjoy their ready to go mac and cheese, chickens, the poke here is solid. Getting peanut butter and cereal and coffee is a good value here. We like their clothing from time to time, like the character PJ's. I have found many great gift cards and saved some money. I have also purchased many birthday cakes over the years. The people working here are always nice. We typically get good service. I have never had any major issues over the years and just continue to shop here like normal. You do occasionally get some great finds. If you like squishmellows, this is the place. I also found some Hunter boots for an amazing price! Those are usually hard to find here, but they do get premium brands from time to time. I also got an Apple TV subscription for a year for a super low price. So I am always on the lookout for a fantastic find.
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November 2023 by Christina C.
Costco is the place to go. Overall really good people and super friendly. They have a great selection of items. Location is clean and check out is quick and efficient.
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September 2023 by Jerry C.
I ordered a TV and they stated it would be two day delivery by 7pm. Called at 8 pm asking where our TV was. It was a gift for a friend we were delivering on Saturday. Couldn't give us an answer and told us to wait until Friday. Same results....nothing. Checked with UPS and now delivery is scheduled for Tuesday. Seriously???!!! Any bets it doesn't show up on Tuesday. These people have no consideration for the time we've spent chasing this TV down and pretty sure they DGAF. Really really sad. Nice customer service Costco.
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June 2023 by Max H.
Worst and most embarrassing experience at a store ever will not be coming back made me call a family member who is unable and needs things from the store to be able to basically get my stuff because I made enough of a fuss. I have shopped for a family member before here and never had any problems in the past and other family members are on the membership but they were sick and could not come in to the store. Would've preferred known that was a problem before I also had 300 dollars plus worth of groceries in my cart... and whoever the woman at the cash register was was the rudest person I have ever had help me out at a grocery store. Not only did she not speak English well she had no patience with me and didn't really explain anything of what was going on just had her boss come over and try to "fix" the situation. Will not be returning myself for obvious reasons and would recommend going to other Costco locations.
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December 2022 by Jun L.
We are trying to get new frames for our glasses and we have been waiting for at least 30min. We kept getting pushed back further in the line. We try to reason with a lady that was working up at the front her name was Becky. She said that there was other people still infront of us. And talked bad about us behind our back. She was being racist because we were Asian.
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October 2022 by Julie B.
Pharmacy review. I came here for my COVID booster. Everywhere else I've been the process has been quick for the shots... NOT at Costco my appointment was at 11... I entered all my insurance information online when I made the appointment over a week ago so it should have been a quick process to verify the info I entered online then give me the shot. But I had to wait 40 min before my turn and there was only 1 person in front of me.
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October 2022 by Isaac
I have been skeptical for a while about getting a pair of glasses because of how many issues i have haf with ordering/wearing glasses from other vision centers. I was taken back by the extreme care and treatment from Monique. If you are ever worried about getting a pair of glasses from costco or worried you wont be cared for please stop and consider costcos vision center and ask for Monique, you will not be disappointed.
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October 2022 by Phenomenal24s
I have been skeptical for a while about getting a pair of glasses because of how many issues i have haf with ordering/wearing glasses from other vision centers. I was taken back by the extreme care and treatment from Monique. If you are ever worried about getting a pair of glasses from costco or worried you wont be cared for please stop and consider costcos vision center and ask for Monique, you will not be disappointed.
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September 2022 by Rooma N.
This location had a male door/receipt checker who had on numerous occasions commented how I looked, what I wore, etc. as I was leaving. For years. Final straw for me him commenting and then touching my hair. Management took WEEKS to respond to my complaint. And still longer to take action. So feckless. Northville has better CS.
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August 2022 by Cynthia P.
I've been a member for years. While this particular store is not the most convenient, however, I do shop here on occasion. Lately I have experienced an increasing amount of overt racism at this location. The cashiers do not speak to me, but do speak to those customers that are white. When exiting the store the employee(s) checking the receipts will glance at the receipt and basket of white people, but the baskets belonging to people of color are inspected, counted carefully and the receipt is examined throughly. The vibe at this store is not good.
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August 2022 by Liz P.
I am officially a new Costco member as of a month or so ago, and this is the Costco where my boyfriend and I signed up. The Madison Heights location is closer to me and one of these days I will go in there, but for now I've only used it for gas.This is also the Costco location closest to my parents' house, and they are also Costco members, so in the "before times" (pre-pandemic) we'd go there a lot on the weekends ... it always had great samples. The last time I went in they had brought a few samples back, too, which was nice.Costco is one of the better warehouse stores and this location is very nice. Gas is always crowded but each "row" has two pumps, so it moves quickly; the longest I've ever waited was about 10 minutes, and I believe that was like primetime right after work or on a weekend.The last time I went to this location my boyfriend bought some dried fruits and also nitro brew coffee for himself. If you're a fan of their cafe, they have a nice, large space to eat, too, and the prices are great ... I think a hot dog with a soda is still $1.50, as they haven't raised the price during the pandemic.Overall I recommend this Costco and I'm sure I will be back sometime soon to shop. Another benefit of being a Costco member is using their travel services, and honestly is the reason we signed up: for our upcoming trip to the East Coast, a 5-day car rental was looking to be $650-700, for a standard SUV, and that was only for 1 driver (adding another driver is an additional cost). I booked with Costco Travel instead, through Alamo, and originally we were paying $550; however, I keep checking the website and now the price has changed to $520, so I rebooked. Fantastic price compared to the other car rental websites. You also get 1 additional free driver with the Costco price.
