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July 2023 by Cindy Fox
Very disappointed in the car wash, didn't even wash half the bugs off my windshield. Spent $7 not worth it. Laser loser car wash.
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March 2023 by Sarah Cappella
This was the only gas station I would frequent, because of location and friendly staff.Unfortunately the pumps have gotten so, so slow that I now drive out of my way to get gas.It literally takes 5 minutes to pump 3 gallons of gas. Completely unreasonable and you have to be losing money over this - so please fix it!
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February 2023 by Jason Harry
I have never been to a gas station that pumps this slow. It has taken almost 10 minutes to get 12.5 gal
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August 2022 by Sarah Hoover
They are always kind to us, and always helpful.
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August 2022 by Steve Olmstead
So hard to find good employees these days and therefore Westside Shell is forced to employee a Quincy. The guy has zero customer service skills and no business working in retail.
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August 2021 by Brenda Hapner
I would like to give a big shout out to Trina for her help this morning! Our entire town was hit really bad by early morning storms and most of the city was without power. This station is right by where I live and it was swamped with gas and store customers. I am disabled and was having a hard time due to my disability. I needed gas but I knew that I couldn’t walk from the pump to walk inside doors, let alone stand in long lines to pay for my gas. So I called the store and Tr
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July 2021 by Ace Carter
The manager lady is not pleasant, rough around the edges. A replacement would be good for business.
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January 2021 by Christian Beatty
The coffee is never ready, I have to sit and wait 10-15 min for a cup of coffee.
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March 2020 by Diego Lozada
The environment is superb and refreshing. Always clean and organized. I did however stumble upon waiting for the cashier to come out from the backroom but it's alright.
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March 2020 by Travis Pritchard
They allow peope, who are not gettimg fuel, to park at the pump. There have been many times I have come to this shell to get fuel, but have to wait on a pump, cause people park at the pump and shop without getting fuel.
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February 2020 by Ken Schinke
Gas seems high for the area but was actually the same as speedway and meijer a few miles down. What sucked was the car wash. More specifically the dry. Or lack there of. Disappointed. Just 5 bucks but still.....drying aspect is severely lacking
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October 2019 by Jenna Grindle
This place is a joke. Every time you go to use pay at the pump, the cards never swipe. They don’t turn on the pump and have to walk inside wait in a long line for them to tell them to turn on the gas pump only to turn back around and go wait in the same long line to pay for it. No other shell has this problem. Why have pay at the pump if it never works?
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October 2019 by mandy davis
best C-store around!! awesome employees, great options, positive vibe, clean and also an affordable salad bar! Definitely a step or 2 above the rest. i will never go to another gas station other than a johnny’s where i know the service will be great and the store will be clean.
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October 2019 by 2728 Gamma
multiple times on my way to work i stop by the west side location on us 12 in coldwater michigan and the cashier is MIA. no where to be found. many times i wait and finally they appear out of the back room. this morning the same thing happened and i got frustrated and left with all my stuff on the counter. i had 3 cokes and i was going to buy some lotto, i was going to get gas and buy 2 packs of smokes. since he didnt want to do his job i left! as i am about at the door he pops out of the back room and says how can i help you, i turned around and said sorry since you dont want to wait on me your loosing out on a $60.00 transaction. he rolled his eyes and mumbled something under his breath but i could not make it out. if this happens one more time where someone is not there to wait on me i will refuse to go to that location i travel right by that store 6 days a week and will end up costing you many more sales. i understand they have stuff to do but customers always 1st! countless times i waited for them to finish setting up coffee pots or other things. if they cant focus on the customer then i will go to a place that does. so again tell me how are we going to fix this? considering i pass 5 gas stations on my way to work why would i continue to choose that location when it has so many issues? this event happened at around 5am this morning. please dont let this fall on deaf ears.
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September 2019 by Dave Runyon
Every last item whether it was chips, cheese or Jerky was out of date. Some irems by as much as 3 months. OMG!! DO NOT BUY ANYTHING TO EAT AT JOHNNY'S!!!!!!