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September 2024 by krimminol (krimminol)
Customer Service is pretty good, in a d out without alot of waiting, friendly and welcoming. Parking is a bit tricky. Be very careful as you back out of parking spaces as cars coming in can block you from getting out and block them from parking. We had a little trouble on our way out after picking up some quick drinks. Pretty good selection of food goods, and what not. It's actually a pretty well stocked store for general shopping.
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July 2024 by Khadijah Aljabaly
Lady at the register with scary blue eyes and ugly ahh black eyeliner has a disgusting attitude. Being rude while scanning my items and blatantly talking about how she hates arab kids. Hope she can be happy with herself one day, and if she’s the manager, good luck to this store.
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July 2024 by James Willis
I had a really good experience at the dg across the street from the Capri drive-in...the store was clean, mostly stocked, but the best part was the cashier. Jen I think I recall her name was I had shopped this dg fairly regular since it opened and don't recall seeing her before today's visit, she greeted me with a smile as a walked up to the register, she made sure I found all of the items I was shopping for, we chit chatted for a few secs and talked about how to eat healthier from the food items dg stocked and she expressed support of my efforts to eat healthier like she was doing that herself in real life...I really appreciated the small talk we had.
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December 2023 by Rick Padmoore
Made a brief stop at Dollar General today to pick up a few necessities. As always, they had what I needed and checkout was speedy. In and out in under 5 minutes for convenient purchasing of daily essentials.
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August 2023 by Kati Watkins
Went in on Saturday. I chose to go here because I had the $5 off $25 coupon. Got my stuff, got checked out and started to head to the car, and realized the coupon didn't come off. Went back in. Cashier simply said let take care of these couple people really quick, and I'll get you. Did not tell me to get in line or anything. She proceeded to take care of those couple people and everyone that came into the line. I stood there at least 5-10 minutes. (Mind you, I had ice cream, and she knew this) and she never stopped to take care of me or say maybe it would be best to hop back in line. I finally just left. I'm definitely disappointed in how this was handled. If I had known she'd continue taking the line continuously before me, I would have gone in line.
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June 2023 by Tristian Laney
Does not accept tax exemptions which is illegal! Do not shop if you’re a non profit!
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June 2023 by Vision Pro Studios
Went to Dollar general on 160 W Chicago Rd, Coldwater. Wanted to purchase 2 pizza's, which had a digital coupon buy one get one free, toilet paper, and a 2 liter of Pepsi. I told the clerk at the checkout that the Pizza's were buy one get one free with a Digital Coupon. She asked me if I had the digital coupon..I said.."what's a digital coupon and I dont have my phone.."...she said do you have the app?..I said I dont have my phone...she replied that "that's what a digital coupon is, its on the app with your phone"...her tone and demeanor was quite rude...I looked at her dumbfounded and asked..."why would you get ruse with me because I dont know what a digital coupon is"..seriously my question..her response was.."because you got rude with me"....Im rude for asking what a digital coupon is? I may have been slightly ignorant regarding the digital app, but this clerk could have explained to me what t was, how to use it, and how it could save me money on my next visit and made me feel better about he transaction..instead, because of her unprofessional response I responded with..."You can keep your"s**t"...and walked out. Its not that I didn't have the money to buy the products I did..I went to Dollar General and purchased them with no coupon. It was the unprofessional demeanor that this Clerk had as if I should have known what a digital app was. Because she did not take the extra step to inform me of what it was, and to have some type of empathy for the customer who was ignorant of the fact, I will not be back to Dollar General, and will spend my money elsewhere. The entitlement of some of the people that work in retail establishments is staggering at the least. At Family Dollar, I always receive good customer service..
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June 2023 by Faith Mooneyhan
When I went in with my 1 yr old and my friends.we had her diapers and wipes, and ect. In her bag.we got told we couldn't have her bag so I can't have her needs in a store with me?worst store every, don't bring your kids unless you want bad treatment from employees
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May 2023 by William Vogler
Worst customer service in town. Cashiers are super rude and or ignore you.
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March 2023 by Shaun Snyder
Never opens on time because they don't pay attention to time. Then the store manager Kristy congress to the door with a horrible attitude and giving dirty looks. The place is always cluttered and dirty. Store manager is always rude
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February 2023 by ssnipwolf boss
This place is a joke, you have to watch how they scan things if they do a price check for someone and then start scanning your stuff your being charged for whatever they done a price check on. Then it take forever for the cashier to figure out how to fix it and the lines are always so long and if you go get another employee they get upset like you are bothering them and they show an attitude towards the customers and they are not afraid to show it on their faces. If I lived in Detroit I would understand the hatefulness, but this is Coldwater, not allowed. Doesn't deserve any stars, but it won't let you post it unless you give it 1 star.
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November 2022 by michelle fish
I was in yesterday evening to buy a couple things was a considerable long line the cashier had a disgusting attitude towards a couple of customers that were mentally challenged because they had a hard time understanding about payment she kept snapping at them during whole transaction but was totally cool to talk about her Halloween costume she wore on Halloween with another customer by time I made it up to pay for my things she was still belittling and talking about the customers and going on and on to the store manager maybe instead of talking negatively about customers these workers should put that energy into cleaning and properly stocking the selves the store looks completely horrible I will not return to this company until changes are made !!!!!
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September 2022 by Dennis Russeau
I have never seen a dirtier or more unorganized store in my life. Racks lined up down every Aisle you can’t even get to the shelves to get anything if it might be there. The shelves are just all mixed up and unorganized. I would rather drive to Quincy where everything is clean and organized.
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September 2022 by Raelynn Freshour
Because I could not Walk down isie
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July 2022 by Mary Klingaman
Have noticed the store deteriorate in order and cleanliness lately. Basically it is dirty and unorganized.
