-
September 2023 by Pete Norman
Excellent care and customer service. We drove over an hour to use a highly-rated SeaDoo service center and were impressed. The staff was honest and helpful. We appreciate their service.
-
September 2023 by Alaina Aleman
Rented a pontoon for the day. Was such an easy process to reserve it online. Was greeted by the friendliest staff. The entire experience was great. I would highly recommend Coldwater Lake Marina for your boating enjoyment.
-
August 2023 by Derek Ferguson
We had a fantastic experience with the Coldwater Lake Marina. Super friendly people and and our rental boat was in perfect, like brand new condition. It worked flawlessly. The store was also well stocked with everything that we needed. We will be back for sure.
-
June 2023 by corey skiff
I had an awesome experience here with the purchase of my boat. Grover and the staff at Coldwater Lake Marina went above and beyond. Will definitely be doing business here in the future!
-
December 2022 by Keith and Vicky Roughton
Service department went above and beyond what was expected on fixing an issue with our Bennington pontoon. Thanks guys.
-
December 2022 by anthony robertson
Repairs done as needed and my seadoo picked up 7 mph. Thanks much
-
December 2022 by Greg-Karen Barasch
We had an absolutely fantastic experience with Grover and the entire Coldwater Lake Marina service team late in July 2022. Given our short summers, no one ever wants to have to deal with a service need that takes you off the lake, but everyone we encountered was understanding, helpful, and absolutely professional in working our issue. They have to balance a lot of work all summer and we appreciate them taking the time to troubleshoot. A simple phone call in need of help with our Malibu and they were quick to respond. You can tell customer service matters to all of them. Their hourly rates are absolutely fair, they definitely care about what they do, and I very much appreciate their help! I highly recommend them for any maintenance or service needs.Service: General repairs & maintenance
-
December 2022 by WILLIAM TAYLOR
Purchased (2) Sea Doo’s from Cory and it was an effortless transaction. Called him a year prior and let him know what I wanted the following year and he had both ski’s ready for me as promised. No other dealer would reserve me ski’s but Cory at Coldwater did and I drove two hours to Coldwater to get them! This place and Cory were a pleasure to do business with and I’ll be back on my next purchase.
-
December 2022 by Ron Roberts
The kids working the fuel dock are very courteous and even more helpful and polite! Very refreshing to see such fine traits in that age group. And, working a job, too. Great work!!
-
December 2021 by Lisa Hemmerly
I recently purchased a boat from Cold Water Marina. Mike was fantastic to work with and really made sure we knew exactly what we were getting and that it was the best boat for our family. Before going to Cold Water Marina I had been shopping on Facebook Market place. After visiting for the first time I quickly learned how important it was to purchase from a Marina vrs direct. They did a full inspection of the boat and even allowed us to test drive it. This gave me piece of mind that when we put it in our lake we wouldn’t experience any unforeseen issues we could have had from purchasing direct. I highly recommend Cold Water Marina and Mike. Thank you for making our experience wonderful, we will be back.
-
December 2021 by Ryan Campbell
After calling several places to find the boat parts I needed for my Bennington tritoon, I got superior service from Coldwater Lake Marina. The guy I spoke with took the time to listen to my description of parts since there weren't any pre-made parts in a kit that accomplished what I was trying to do on my bimini top. He got the parts I needed together and shipped them to me in Florida with no hassles. I will be calling them back next time I need parts. 10/10 would recommend for anyone who still values customer service.
-
December 2021 by K Johnson
We rented a pontoon from Coldwater Marina and the entire experience has been great. The boat pictured is not the one you receive, but it’s new and clean and exactly what we needed.
-
December 2021 by Robert Kast
I had one of the best experiences I’ve ever had at a marina at Coldwater Lake Marina. I bought a used pontoon (probably not a huge moneymaker for the marina), but I was treated with the upmost respect and given undivided attention when picking it up.Huge thanks to the team there that helped me (David, Grover, Craig/Greg (sorry, not sure I caught his name correctly)).My family already loves the “new to us” pontoon and we will certainly be driving across state to service our Axis and the pontoon and will use Coldwater Lake to buy our next new boat.Great job, keep caring about your customers, big and small.
-
December 2021 by Vince Downing
We just bought our second boat from Corey and we could not have had a better WOW experience than what we received. The whole staff was friendly and made us feel welcome. We would refer this dealer to all of our friends and family!!
-
December 2021 by craig fall
I have been a customer for 8 years. Grover in service is super helpful and cares about his customers. I bought my Seadoo’s from another dealer but Coldwater Lake Marina has earned my business so my next purchase will be here.
