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8:30AM - 4:30PM
625 N Main St, Clawson
Credit Unions
“Dear Renee:I wanted to take a moment; as which so easily passed by others; as to compliment the service I received from David Wilk on April 11, 2024.Mr. Wilk spent a considerable amount of time with my new accounts; even assisting in filling out my insurance companies EFT's. Due to my "special needs" and the inability to read and write any longer. He showed patience, calmness and serenity in dealing with the necessary forms I couldn't personally fill out.I hope you could personally thank him for his outstanding service.Christopher J. CoussensCJC”
“Dave Malaj helped me with gaining access to a personal loan to purchase a car with no difficulty on my part. He made sure all paperwork came to me and was easy to work with. I am thankful for the ease with which he made the whole process. I also appreciate how he communicated everything to me without any questions coming up for me. I am a senior citizen member who has been with the Credit Union for over 15 years, and I appreciate the fact that I can depend on you so clearly! Thank you!”
“I talked to Julie and went over my personal loan application. She explained the options I had, and what they emailed. She made sure I had complete understanding of them. I had my positive reply in about an hour, signed the document and looked this morning (5/3) and the funds are in my savings.Julie was very patient with and a pleasure to work with. She is what member service should be. Thank you, Julie ☺️”
“My first ever experience was with chuna and she was amazing. I been with the credit union over 5 yrs. My last 2 loans were worth Connie. She’s phenomenal, energetic and positive.”
“Me and my fiancé had the pleasure of working with Will. We had ran into a minor speed bump, Will told us give him a day to get things sorted. We got things figured out and couldn’t be happier. Will was very resourceful, professional and went above and beyond to make sure we were taken care of. Will explained everything thoroughly to make sure we understood and was up to speed. I highly recommend Will!”
“I've been a proud MSGCU member my whole life and this branch is my absolute favorite. Talk to Lisa especially for all your financial needs. I wouldn't trust anyone else.”
“I decided to come to this location because a teller at the other location made a comment under her breath about me to a person she was training and thought I didn't hear her. Unprofessionally . I remember how nice the people were here when I popped in once so I decided to do business here, and it was as I remember pleasant and professional”
“I desperately wanted and needed a car. My job was literally on the line..and when NO ONE ELSE WOULD finance me, and while ALL OTHERS tried to charge me DOUBLE THE INTEREST RATE!?♀️(literally double exactly...)...Our Credit Union WAS THERE 4 ME!!????? Thank you SO MUCH TO ???HEAVEN!??? I see why you have this name! Thank you 4 giving me a fresh start!??????”
8:30AM - 5PM
2601 Cambridge Ct Suite 210, Auburn Hills
Credit Unions
“I have been a Parda FCU member for ~20 years and always experience great customer service, either via phone or online through the Member Solution Center. The reps respond promptly taking care of any questions or concerns, keep up the great work!”
“I use the drive thru at the Woodward Ave in Berkeley branch quite often. There's a young man who most typically completes my transaction and he's always very pleasant to deal with.”
“SHOUT OUT TO SAMMY!!!!!Thank you a ton for listening to me!You genuinely cared about my circumstance and guided me through what the best option would be financially for my family and I!THANK YOU FOR YOUR AWESOMENESS!!!!!And to Lakesha- YOU DA BOMB DOT COM GIRL!!!! Keep being great!!!! ???”
“Anna Stanko at the 1611 S. Rochester Road location was very informative and helpful when setting up new accounts with Genisys! Super friendly and reliable. Would recommend to anyone looking for banking help!”
“I've been a member of Vibe Credit Union for a long time. Back when they were called Telcom. I like the Southfield branch especially because it's within walking distance of home. It has a neighborhood feel unlike some of the big banks. Members are always acknowledged upon entry.”
“I am a long time member of Credit Union One and have always received great service. Yesterday, I needed to do more than a deposit. I had some financial questions and needed to make some changes. I had the pleasure of working with Taylor T. at the Troy location. She was knowledgeable and very helpful. She did not brush off my questions as silly. She was so friendly and kind. Taylor demonstrated that Credit Union One is a great place to bank.”
“I've financed my last 4 vehicle's through InTouch Credit Union. On top of the great rates it's been the level of customer service Basi Patel has provided that keeps me a member. Basi is always polite, helpful and most of all adds zero pressure to the loaning process. I will continue to be a member of ITCU as long as Basi is there to work with. Thank you Basi, keep up the great work and please pass my praise along to Cindy and the rest of your amazing team!”
“I am writing in regards to certified Credit Union financial counselor and personal advisor team leader, Makayla WoodsAlthough I live in Ypsilanti last week Tuesday April 9th I was in Rochester and stopped into the Community Choice Credit Union on East Long Lake Road in Troy Michigan had a large settlement check to deposit. I had had many funerals and an emotional past week I was just coming from a burial and I had a couple of overdrafts due to being busy with funerals and such not getting to the bank on time. I then felt I needed to speak with someone promptly so I let the teller know promptly Makayla was a joy to work with charismatic empathetic knowledgeable steadfast the epitome of customer service! She also called me within 2 Days in regard to my deposit and for things that I needed to know in regard to this deposit she went and above and beyond in her service techniques I am very grateful to her friendly kindness! Even though I live in Ypsilanti and the Northville office is closer for me I will now be traveling to Rochester where my friend lives down the road conveniently from childhood and I will see her for all my financial services here out! Thank you thank you thank you you really made my day Makayla!!!!Michela Yacobelli Community Choice member for over 20 years”
“My mother just passed away and I went to her home branch in Troy for help settling up her accounts and had the chance to work with Edisa the branch assistant manager. She was so professional and knew everything that needed to be done. I don't think I could have gotten better service from any other person. In my opinion I got blessed with having my own personal angel on earth. Please make sure she receives recognition for a job well done.”
9AM - 5PM
7291 Bernice St, Center Line
Credit Unions
“Jan is always so helpful! My daughter and I love coming to this branch and we have had many wonderful years of service with her. She is personal, friendly and quick to get the work done. Love her kindness and her laugh.”
“David at Alliance Catholic Credit Union was absolutely fantastic when I decided to refinance my car. His professionalism and expertise were truly remarkable. He guided me through the entire process, making sure I understood every detail and ensuring I got the best possible deal. His commitment to customer satisfaction was evident, and his attention to detail was second to none. Thanks to David's exceptional service, I not only saved money but also had a seamless and stress-free refinancing experience. I can't speak highly enough of his skills and dedication to providing excellent financial services.”
“Tracy in lending at Vibe took on a very challenging situation for me. I had opened savings accounts for grandchildren when they were babies. Now that many are over the age of 18, 6 out of 13 to be exact, I wanted them to have access to their accounts but they couldn’t get access because I had never set them up that way. Many of them are out of state now and 2 in the military. Tracy took on this task, kept me informed all the way and didn’t stop until they could all have access. Very challenging for her and she was so kind and helpful throughout the process! What a pleasure to work with her. Thank you Tracy!”
“I have had nothing but great experiences with Genisys Credit Union.From my mortgage, auto, home equity line of credit to professional interactions with all different staff members.”
“I am more than pleased with the outstanding customer service and amenities that financial institutions has to offer with Chief Financial Credit Union. Here my family are valued more as members than just an account holder with no value. Thank you so much to all the amazing staff from Pontiac to Dearborn. It was especially great to see you Terri after 13 years still striving in the community through financial efforts and gains. THANK YOU”
“Tanya Hoffman at the Crooks Branch is a national treasure. I've been working with her for close to 20 years and there is no one else out there who is more qualified to write auto loans. She ALWAYS has the best rate and can beat anyone else's rates. The folks at that branch are always so helpful and go out of their way to support their customers. Top notch organization front to back.”
“I love this credit union. They are very personal and very supportive of their customers. I don't know the correct term for it but the rules for use (check cashing, withdrawals, overdrafts, etc.) favor the customer and are easy and they are much easier than other banks for sure and the other CU that I have used. I don't think I will ever take my account out of this credit union.”
“I had a positive experience with Noelle from the corporate and Brenda with the local branch. Noelle was friendly and informative but most importantly she was able to expedite matters so that from start to finish, my loan was approved and dispersed in less than 3 days! I went to the sterling heights branch to deposit my down payment and Brenda helped me. She was warm, friendly, and again worked quickly to get me in and out. Overall, I am beyond happy with my experience at Blue Ox and happy to be a new member of their credit union.”
9AM - 1PM 2 - 5PM
501 S Main St, Royal Oak
Credit Unions
“Everything went along very well. My loan officer is extremely knowledgeable and educated me on things that I was ignorant about. She made the experience good for me and my family.”
“DFCU has been very responsive and helpful throughout the many many years we have been members. Thank you for adding more neighborhood locations, that has saved us gas and travel time as well!!”
“After 20+ years of personally banking with Royal Oakland community, credit union and then recently creating a business account. The service is second next to none the security is a plus, and I’ve always been very satisfied, highly recommend.”
9AM - 5:30PM
2100 Executive Hills Blvd, Auburn Hills
Credit Unions
“Great experience. Staff was professional, friendly, and thorough. They answered all my questions and assisted me in accomplishing what I needed to do. Highly recommend Genisys”
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“They staff some truly wonderful people who treat you with respect and go above and beyond to make sure your needs are met every step of the way. Nanette helped me today and was absolutely wonderful to work with. Highly recommend!”