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January 2024 by Serena Ives
Cass is amazing. They were fast and efficient. The staff is great. A first class experience!
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January 2024 by L McClendon
The customer service n the work is great! They're friendly, courteous, helpful and will work with u. It may be located far for some people, but the service is well worth the drive.
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December 2023 by V K
Poor communication and customer service.Dropped my vehicle off with minor damage. This shop kept my vehicle for two weeks without performing any sort of work on it because they were still waiting on some parts. I paid two weeks for a rental car when I could have been driving my own car.They did not reach out to me at all and state that they were waiting on parts. If I did not call them two weeks after I dropped my vehicle off to check on my vehicle’s status, my vehicle may still just be standing at their shop for no reason.Very unprofessional communication! I ended up going to a different body shop to get my vehicle fixed.
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November 2023 by Ryan Hager
Excellent body shop, first class paint job, very happy! They replaced the front bumper cover on my 2008 Honda Accord, looks like new! Professional, timely and courteous service.Services: Painting
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November 2023 by LESLIE
Very professional / work well with AAA insurance. They are very busy so plan ahead. Very happy with results - car looks better than beforeServices: Painting
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September 2023 by Keith Niemi
They only quoted the vehicle but experience was positive.
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July 2023 by Rajeev Gupta
Took my car twice there after Clawson Collison worked on my car following an accident. They worked on rear passenger door. After repairs, it was making a lot of rattling noise. After 2 trips, it is still doing the same thing though they told me that they found a nut in the bottom of the door. I gave up on them to make it right!
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July 2023 by Heath Pagel
Completely the work in exactly the amount of time they estimated. Clean and looks great.
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June 2023 by Karen Katko
CASS COLLISION IS BY FAR, THE BEST PLACE TO TAKE YOUR CAR! THEY HAVE REPAIRED TWO OF MY VEHICLES, AND I COULDN`T BE MORE PLEASED THAN I AM. JEFF IS WONDERFUL, AND PERSONABLE, AND GETS YOUR CAR DONE ON SCHEDULE EVERY TIME. THEY ALSO DETAILED MY CAR, AND IT LOOKED BRAND NEW WHEN I PICKED IT UP! I WAS SHOCKED HOW GREAT IT LOOKED! THEY DO BEAUTIFUL WORK, AND TREAT YOUR CAR LIKE IT WAS THEIR OWN. I WON`T TAKE MY CAR ANYWHERE ELSE, AND YOU SHOULDN`T EITHER! JEFF WILL TAKE GOOD CARE OF YOU, AND YOUR CAR!Services: Painting
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April 2023 by Xondra Clark
My husband and I are so happy with Cass Collision! Our Chevy Traverse was in a hit and run last July, and we contacted Cass Collision a couple months ago for service. They were very professional, and courteous with all of our questions. We took it in for a time estimate, and we got one for 7-8 working days. It took about 9, because they had to wait for some glass to get replaced but it’s not a big deal. You can’t even tell the car was hit! Bob called me with updates and we had no trouble with the process. Do not hesitate to reach out to them for service. Highly recommended!Services: Body & Trim
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April 2023 by Art Mott
Excellent service, but very busy. The folks at the front desk are knowledgeable and friendly and the folks doing the repairs did a great job on repairing and painting the vehicle. I highly recommend them for auto body repair.Services: Body & Trim
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March 2023 by Ram Mohan S
Excellent customer service. Gave me detailed description and let me know that I don't have to go with the entire change and can get done one by one if needed based on initial replacement of my bumper side changes. Would recommend this place.
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March 2023 by Jacob Scott
Professional and our vehicle looked like nothing ever happened to it. They’re very backed up but that seems to be due to a massive workload so be prepared for that.
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February 2023 by Rob Winter
Very professional, always do too notch work at very reasonable prices. Gladd theyre nearby.
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December 2022 by Jo M.
My Mazda is due to be repaired at Cass Collision in January 2023. My experience to date is impressive. More to follow after the repair - and I do expect a good result.