-
March 2024 by Margaret Thrush
There ok
-
February 2024 by Fisher Man
Inherited the service after purchasing a home. Office is difficult to deal with and has poor customer service. My household has almost ran out of propane after notifying the office repeatedly for 1.5 months. No accountability for mistakes, customer service model seems to revert to customer error whenever there is a discrepancy without inquiry into their own accounting. I have been accused of not paying and then spend my own time digging up the transaction and communicating to the office their error with no apology or acknowledgement of their mistake. Pricing seems inflated compared to other companies, that coupled with poor/rude customer service pushed me to another provider.Actual service guys seem good.
-
December 2023 by Clayton Fineout
Excellent service and customer service
-
July 2023 by Dan and Polly Frank
Excellent company to work with to meet your propane needs.
-
April 2023 by Sherrel Brown
I have changed propane companys the office staff is very rude . I told them to come get their tank on the second of march its still in my yard. Probaly going to send them a storage bill. I believe after 30 days i can start charging.
-
December 2022 by Joshua Gross
I've had very few issues with them, the very few that I had were resolved with a simple phone call. The people at the office have been friendly and understanding. Prices are very nice compared to others around. I always call around 35-38% and have never worried about running out! Drivers are very nice! I'm am very satisfied with the quality of service we receive!
-
September 2022 by Barb Newman
The office person is very rude. We’re getting our propane someplace else this year.
-
May 2022 by Don Sturgis
Honest propane providers. That's sayn something.
-
May 2021 by Carrie Dixon
I called desperate because our tank was at 2%. The lady who answered was nice and helpful. We had our tank filled the next day. I've never had problems with their service. Thank you Ziehms.
-
May 2021 by grenprime
Lack of service made me change providers
-
March 2021 by Bailey Bliss
I didn’t even have this company for long. I Bought a house that was using them and I switched to another company and I needed there pig to be picked up from my yard. I talked to Kim and she was soo rude about the balance on the account that was there previously there before me buying the house. She states how much and states someone will be sued over the amount if it’s not paid. Very poor customer service!
-
January 2021 by Melissa Brewer
Very very rude office staff, especially one lady in particular. Will not give a name. Very close to switching companies. Obviously there's alot of bad reviews for a reason. I had made appt when I was at 30% , they waiting til I was at 5%, I had to turn heat down super low because the weekend approached and they told me they have to charge emergency fee or if I ran out, I'd also have to pay for pressure test. Unfair especially when I again, called when at 30% and kept calling to keep them posted on percentage. Lied over and over about delivery being on way. New staff may help this place stay in business. Lots of people have switched to other companies. I do not blame them. And wish I as well could've gave no stars as they absolutely don't deserve any
-
January 2021 by Morgie De
Quick and efficient. No questions asked!??
-
April 2020 by Brenda Wood
Why are you not answering the phone in a time of need.
-
February 2020 by Shell Snewo
I've never had any issues with them. Office staff is polite. Usually get my propane within a week. Drivers are professional and polite also.
