O'Reilly Auto Parts in Grant Township offers parts, tools, and accessories with free services like battery testing, Check Engine light testing, and a loaner tool program. The staff is consistently described as awesome, super friendly, helpful, and very knowledgeable, providing excellent customer service. Employees are noted for going above and beyond to assist, offering solutions like jump starts and effective code readings that solve problems. The store reliably has the needed items or will order them, making trips efficient. Reviews highlight it as one of the best auto parts stores, with exceptional employees who provide great service, earning strong recommendations for do-it-yourself repairs.
So much better than AutoZone when it comes to customer service especially...
August 2024
Daniel is awesome. We were traveling through town on our way to the UP and stayed the night in Pettit Park. My tow car battery went dead and I couldn’t get the car started. Daniel offered to send someone down to jump start it. Got it started, went to his store and bought a jump pack. Great service. Above and beyond. Thanks... read full comment
June 2024
I showed up on a random Thursday around 15 minutes before close and the staff there was super friendly and helpful. Defiantly one of the best experiences i've had at an autoparts store