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February 2024 by Robert
Rod holders are junk every one developes stress cracks at base
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October 2023 by Mark Pallardy
Purchased 2 rod trees, over $800. Bad weld on a rod tree. Not covered under warranty, traxtech wanted to charge $100 for replacement post.
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May 2023 by Bentley Bingham
Very helpful people and great product
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March 2023 by Tom Stevenson
Sent me the wrong bolts for my brackets, and I specified which bolts I needed twice when I placed my order. I was told they would send the correct bolts. After several weeks of waiting they never came. I followed up several times by email and left several messages trying to get the issue corrected. I never got any further response. Finally, I gave up and had to pay more money to get a different type of fastener from a 3rd party. My boats are rigged up with a lot or their stuff. I expected better customer service for the price of their products. This last experience with them will have looking elsewhere in the future.
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March 2023 by T Law
Ordered a black pole mount for livescope on Feb 22, 2022, lead time stated 4-6 weeks. 3 months later I called for an update. Turns out the color I ordered is still not in stock but they are filling orders for the silver model. I asked them if they could fill my order with the silver model and they said no that's not possible. My only option is to wait longer.Seems like a well made product and they have great reviews but this was not a good experience. Cancelled my order and purchased else where. I understand supply chain issues, but fill your customers orders that have been waiting for 3 months. Also, set realistic expectations for delivery times.
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March 2023 by C McKone
Love this place. High quality gear and great service from Jeff, Melody and the rest of the Traxstech team. This is the best fishing gear on the market in my opinion. No hesitation in recommending them to a anyone looking to upgrade their fishing equipment.
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March 2022 by Wayne Kitler
Jeff knows what you need to set up what ever kind of boat and what you're fishing for
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March 2021 by kenneth rice
Great service!
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March 2021 by Joe Bringman
Nice guys
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March 2020 by Michael Doll
Chatted with a customer service today from Traxtech, they were fast knowledgeable and patient to help me consider all the options I needed to solve for the best set up for my boat and style of fishing. Great products made very well and very good customer service! Highly recommend, they will teach you something too.
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March 2020 by Richard Stall
Friendly Service Great product
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March 2020 by Mike Faulkner
Jeff stayed late on Friday of memorial day weekend to make sure I had my order to take to Canada. Very good experience. He even gave me a tour of his shop to show me how everything is made. Very impressive. Thanks
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March 2019 by Dale McDowell
They build great products there and very friendly people who work and own the place.
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March 2019 by Chad Schut
Traxstech is the real deal...quality product built to last multiple lifetimes...Jeff and Melody are great people easy to work with and always have your best interest in mind...give them a call you'll thank me laterChad SchutWalleyechad Charters
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March 2018 by Bryan Tasior
Great company! Jeff is a good guy and their products are superior to the other options.
