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August 2024 by Savannah Rupple
Toni rocks! Great customer service! oh and a clean bathroom!
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August 2024 by Tristan Hanson
Dirty floors, let's be honest nothing gets cleaned at the store.
Came in to grab a few things. Looked like a line of people waiting to check out. Took me 5 mins to grab my stuff. Line was filled with the same exact people, one person working and she was very slow. Maximum your profits right. I left my stuff on the floor and left.
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June 2024 by Drew Huizar
They took out the self checkout line and now every time you go in you have to wait 10 minutes to check out because they usually only have one lane open.
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May 2024 by Justin Smewing
self scam machine has been down for weeks and lines are always super long
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February 2023 by Tiffany Brown
The staff is great but increasing prices & unlabeled items suck ..needs renamed to "All Your Dollars General ".
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August 2022 by fishbone856
Worst dollar general store or any store for that matter I've ever been in! Filthy unorganized bare shelves with carts of box's in the isles so you can't even walk down them! This place needs to have a complete overhaul of staff and building! Family dollar down the road will be getting my business from now on.
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August 2022 by Gloria Soukup
The Chessning manager on sat July 23rd was rude and has so sense of Customer Service. I won't ever shop there again.
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July 2022 by Chris R
Went to check out and noticed that everything was higher price than what was labeled. the ladies were nice and fixed it . watch out guys check your receipt.
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June 2022 by Elisabeth Haught
Okay, so the store itself is usually a little messy, which is totally understandable because they are short staffed.Today, I called to see if they had Theraflu because my mom and I are very sick. The woman on the phone not only found it, she went through all the different kinds with me over the phone, and brought it to the counter for my husband to pick up for me. That was outstanding, she was so nice and wished me well.
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March 2022 by Malissa Singer
Normally I go to st.Charles dollar general but I was in chesaning so I stopped although some of the workers are nice some are rude the store was dirty boxes sitting everywhere nothing being put on shelves and workers all in the office asked if there was any zip loc baggies none on the shelf but boxes sitting everywhere and she says I don’t know if the shelf’s empty then there some where not put away yet so I asked if she could look for me and she says I’m to busy right now to look sorry but yet there are 3 people working 2 in the office doing nothing that I could see and 1 running the register she was busy they are very lazy at this store if a customer needs something u look for it u don’t say you r to busy I will never come here to this dollar general again think I’ll stick to St.Charles dollar general there nice sweet and very clean store and they never tell u there to busy to help shelves r always stocked and things r put away and I had to give 1 star bc u have to pick at least 1.
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January 2022 by Timothy Hutchinson
Dirty, run poorly, un stocked shelves as everything has been in carts or bins in isles or walk ways , store needs a facelift and deep cleaning and perhaps someone to run it properly.
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December 2021 by Tim James
Terrible store. Always dirty and always has things piled in walkways , have spoke with management and all they have is excuses for this poorly ran store . Don’t expect to get what your looking for here because it’s not on a shelf but in boxes or a trolly . Lazy . Dirty . Hazardous. Not the only one check google reviews as well . Registers hardly ever read cards and only one person on a register when there’s a line clear back to coolers. As far as dirty goes you don’t have to look just open the door.
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November 2021 by Jennifer Phillips
Treated poorly by Danielle the night manager who refused to let me use my $5 coupon on the Saturday for which it was issued. I used my calculator while shopping to add my purchases in order to reach the $25 minimum required purchase amount. I gathered items that totaled $27 per the shelf prices. When I checked out I handed her my coupon in the middle of her ringing my items and she sat it on the counter in front of her. She then proceeded to ring up the sale without applying the coupon. The sale came $1.30 short of $25 so apparently some of my items rang up less than the shelf price. Exactly 100% of the time that this has happened over the past 5-7 years that I have been shopping DG stores on a Saturday with my coupon, the clerk has notified me that my order was less than $25 and then allowed me to add a pack of gum etc to reach the minimum and use my coupon. In 5-7 years I have NEVER been refused the opportunity to use my coupon. Danielle the night manager in Chesaning not only refused me the chance to bring up my purchase total, but she also blamed me for breaking the rules and said that I disqualified myself from using the coupon by swiping my card (as I do every Saturday as prompted on the screen) - she said these things AFTER she realized that SHE overlooked my coupon. I returned my items and drove to Montrose DG where they were happy to take my coupon and secure my continued business.Then when I later called to notify the store of the lousy customer service and lost sale, Danielle answered the phone and proceeded to argue her point about how she was right and I the customer was wrong.Night Manager Danielle - YAY! you WIN the standoff! - but you LOSE my business. I will not shop Chesaning DG again. Family Dollar will be my choice if I must shop while in Chesaning.DG is one of only two stores I frequent weekly. Luckily I have many locations to choose from and I have NEVER been treated poorly AT ALL by ANY employee or manager at any of the other Michigan Dollar Generals that I frequent.
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September 2021 by Alyssa Sowa
My sister had bought some peanut butter cookies from dollar general and we had just opened the box and stared eating one. It tasted really gross and stale so I opened the cookie up to see what was inside and there was tiny warms inside the cookie. We checked all of them and every single one had worms and like I said she had just bought them and we had just opened the box. It obviously made me sick to my stomach so I didn’t buy from there for a while. I recently started going back to dollar general for some snacks and every single snack I buy is stale. Nothing on the shelf’s and if there was it’s either the last thing or expired and stale. Let’s just say I won’t be getting no more food from dollar general again.
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August 2021 by Anndela Mcdonald (Del)
I love that you can get in and out quickly! they do have a large turnover rate. Getting to know your cashier is impossible been going for 5 years and I only know one worker.
