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January 2024 by Ruthanne Hill
It was a really bad snowstorm and my driver's side windshield wiper snapped so I very low visibility while driving my truck home with my toddler. I stopped in and Nikolas & Kaden took excellent care of me by not only fixing my issue quickly, but they also gave me a %15 discount for being a nurse. I didn't even know about the discount, I had just mentioned that my blade snapped at work & they offered it to me. Oh, and my back passenger tire was low and they put air in it. They were very kind and considerate and I really appreciated it.
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January 2024 by Ricky Rose'
I was refused service at 6:00 when they close at 7:00. Valvoline took my money happily just down the street. Survival of the fittest.
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January 2024 by Wendy Snutzonyachin
Tyler at the gratiot rd location near 14 mile was a great help. Seems very knowledgeable as well. I wil definitely go back to this location
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January 2024 by Cassie Hill
I went to get my oil changed because my car was telling me it needed one. I've been here a couple of times I like them because they are honest. When I went to get my oil change this time I knew I wasn't going to get the same experience I always get. The two young men just didn't seem like they wanted to work. I told the young men that I didn't know if I needed to get an oil change I checked my oil looked fine. Usually when I tell whoever works they will pull my stick out and show me and they if need to get it done or come back in a couple of months I love that. However, this guy didn't show me what my oil looked like he didn't go through the normal routine check like they always do checking to make sure all my lights are working and windshields... nothing they both just drained my oil and that was it ? after it was all done they showed me the NEW oil and I was on my way.
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January 2024 by Cameron Urbanek
Great service, fast and efficient, very personable and professional. They have gained a lifetime customer at this location
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October 2023 by S K
The Harper location did not have the oil filter required for my oil change. I drove to the Gratiot location, calling en route to confirm they had the filter in stock. The manager, Nickolas, answered the call. He was patient and helpful in verifying the item.He had all my information up and ready when I arrived. He and his coworker efficiently and professionally handled the service. Nickolas suggested each finding with no excessive pressure to perform the service. All around great service as he led the team and worked equally well with me and his colleagues.I’ve used Uncle Ed’s for years for various vehicles. This was one of the best service experiences I’ve had. This more than made up for having to drive to a further location to get my work done.
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October 2023 by TC
Always a great experience here. Kind folks and all helpful. Tyler is very intelligent, knows what he’s doing, and makes everything understandable and clear. These guys are great <3Service: Oil change
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September 2023 by Karma Karma
I went and got an oil change today at 14 and Gratiot. It was very easy and quick. The 2 young men who were working and took care of my car were very polite, respectful and nice. They didn’t try to rip me off or tell me I had a oil leak or try to pour stop leak in my oil or my transmission just to make a quick buck because I’m a Woman and I appreciate that.Service: Oil change
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September 2023 by Sabrina Baginski
Not only did he pull my oil plug but didn't have the correct one before doing so had to wait for someone to bring the correct plug but he also double charged me for the oil change and I'm still waiting on my money back. Will never return to this establishment since they like to steal your money. After telling you it would immediately go back onto my card and running it again for a second time double charging me for a simple oil change.Service: Oil change
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July 2023 by Shanteka Robertson
Today my faith was renewed in my favorite oil palace the service today was exceptional being I was helped by Austin oh I think him for being genuine and knowing the true definition of customer service he checked and made sure he was thorough and I appreciate it and the problem has been solved I wish people value and our service more you where a beautiful experience thanksS. Robertson
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July 2023 by Chan Lip
Alex and Tyler at Ed oil shop on 14 Mile and Gratiot was great show me everything I needed did not do no extra selling I will highly recommend them
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June 2023 by Nicholas Naples
Nik and his manager I believe his name was Joe were incredible, first time at the location and I was very satisfied, polite, quick and job done right. As a salesman myself I am always appreciative of good customer service. Thanks again
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June 2023 by Avibrantcityriot
I got my oil change here and it was a quick, easy, and enjoyable experience. Both mechanics were knowledgeable and friendly-I’ll definitely be back!Service: Oil change
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May 2023 by Gina Impastato
The manager on duty a few Fridays back, Anthony, really helped me out. I brought in my older Toyota due to overfilling the oil. He gave me great advice on how to prevent it spilling in the future, and also helped me pull some out to get me back to the recommended level of oil. I really appreciate his help, compassion, and time. I will definitely be returning!!
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May 2023 by Jordan R
Everyone was very nice and had a good attitude. Had to take my boss’s car in for a very overdue oil change and often times the guys try to shame me for not taking care of the car but everyone here was super cool! Will come back!Service: Oil change
