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March 2024 by Bmw 135i
On time and work was completed
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March 2024 by Ronald “Scott” Goosen
The technician arrived and was friendly and honest. This Safelite employee deserves some positive recognition. If there is a manager reading this let the tech guy know how much I appreciate his superior servicesThanksRSG
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March 2024 by Tracy
Too expensive
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March 2024 by Tim Idzikowski
Fast service, very friendly
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March 2024 by Sarah Meehan
There was a glitch in the booking system that screwed with the location knowing about my appointment but fortunately they were able to take me anyways. Service was fast and well done. Much appreciated guys!
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March 2024 by Lou g
Great service! Prompt and professional. They handled everything with insurance. Highly recommended.
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February 2024 by Noelle Gagnon
Everything went as promised
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February 2024 by Kayla Peyton
I had a very good experience with Safelite - they replaced my Challenger's windshield very quickly and the gentlemen that worked there were knowledgeable, courteous and professional. I would absolutely go back; although admittedly, hopefully I don't have to any time soon :)
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January 2024 by Chuck Springer
Extremely nice, extremely helpful, but a mixup left me waiting longer than expected...I wouldn't hesitate to go back to them though.
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December 2023 by Andrew Osborne
Long story short I have a huge amount of experience in customer service. I’ve done three different interviews with different locations around my area, let me tell you the first two didn’t go so well. I had my third with the Clinton Township location the 7th of November. This interview went amazing I had a walk around throughout the shop the mangers were amazing, had a great interview and thought this one is it. I took them 24 days later to reply back saying they thought I wasn’t fit for the position. I’m nothing but fit for this position. Six years of tow truck experience working in all types of weather dealing with customers and making smiles happen. It’s my goal. I feel like safelite has just walked over me over and over again. Also pay you mind they didn’t message me this until I finally decided to message my recruiter of my email app couldn’t even call the store and speak with anyone. Disappointed in this company
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November 2023 by John G
Cancelled appointment on my wife an hour before they are supposed to be here. Window was for 12-5pm. They called at 4pm to say the installer called in sick. Couldn’t call at 8am to say that? After reading many reviews, seems like this is typical. She took the day off of work, because of the window being so big that they had given her. So now, out a vacation day, for absolutely zero reason.
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October 2023 by Visa Bender
?? Please do yourself a huge favor.. please avoid this place!!! We were scheduled to have our windshield fixed on Thursday 09/28/2024. The technician, Thomas hanging out in our parking lot for hour before coming inside my restaurant and tell me to move my car (he has my key) because he’s afraid that it will rain (not a single drop of rain until 7:30 pm). I move my car in the shade and 2 minutes later he move my car back in my parking lot and tell me that he will not fix my car today. My husband walk out to ask him if he check the weather app before he come here this morning and Thomas is really rude to my husband.. I call to file a complaint and the guy who’s answer my cal is really nice. He said that Thomas is having a lunch break in my parking for 1 hour!! I was like whatever .. I want rescheduled to different guy .. fast forward to after that call .. Thomas call my restaurant and ordered $120 worth of food with different number. I know that it’s him so we didn’t cook that order. I try to call to this Clinton branch and no one answered (4.30 pm). I call again this morning ask to talk with manager. Christy answered my call. Christy make the situation worst. She ask me to tell her the whole story. Fine.. I tell her the story from the beginning.. she will not wait for me to finished my story and will raise her voice talking back to me and just talk at the same time I’m telling her story. I told her whatever problem happened yesterday was fixed and I just want to tell her to tell Thomas that he's fail and we didn't cook that order because I know that it's him who called. I end up cancel the appointment with them and I will give my business to other places. This branch Clinton is totally SCAM and very dangerous to do business with.. AVOID!!!Ps. I told the guy answers my call yesterday that I will not write a bad review but Christy and Thomas made me do it!!
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October 2023 by Lauren P.
Windshield repair looked terrible. When I contacted the company, I was told their repairs are structural, not cosmetic. They don't do refunds. Awful!
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August 2023 by Kathleen Felker
Was there Aug. 26th for windshield. Tom was very helpful and explained any questions we had. Great service.
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August 2023 by Jes Goodson
I had a great experience! I had 8am appointment the gentleman came out to greet me looked At my damages went to grab my paperwork and started right then. The gentleman inside was very pleasant and asked me if I needed anything. My windshield was repaired and I was on my way in 45 mins.
