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September 2024 by Kris Taylor
The technician who came to my home, John, was absolutely amazing. He was very kind and quick and made sure I understood everything. So happy to have made this quick decision and had the opportunity to meet him!! The customer service was fantastic!
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August 2024 by Dano Seals
Great job & fast service
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August 2024 by Jim Clements
No call, no show, then cancelled my appointment without notice after I had waited 9 hours for them to show up. I tried calling four times after the time window expired and was disconnected twice after waiting on hold. One time I did reach someone, they said the technician would call me with an updated ETA, which did not happen. The last time I called, I did get to speak to the technician who said he would arrive within two hours. That never happened. I went back to the order to cancel my appointment to learn it had already been canceled without a notification.
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August 2024 by Nick Mattei
After over 347$ for a window replacement this was what they did. My interior door handle wasn't connected and when I rolled the window down the regulator assembly came apart so the window wouldn't roll up or down anymore. Had to close the glass by hand. Tried to call back, get sent into an endless automated loop that keeps telling me my phone number isn't on record. What a joke. Just go to actual professionals and not these clowns. Here's pictures of their handiwork of destroying another 160$ part while taking my 347$.
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July 2024 by Mario Lombardo
Online quote was $320
Actual price is $450
Claimed difference was due to Sales Tax !
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July 2024 by Rick Brune
Not impressed, empty bays ,yet they wanted me to make an appointment, no help with insurance I had to do it. So I walked ouy
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July 2024 by Mark R
Took forever to get a human. Had to call from a landline. It would not let me while using my cell phone. Once I finally got someone their quote was more than triple of others I had called before them. No way am I dealing with them.
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May 2024 by Vincent Von Hellsing
Tried to call to talk to a human at the shop using the number on here. Would not let me. Kept forcing me to the internet to set up an appointment. I needed to ask them questions not make an appointment. Because of this they lost two jobs. I called the guy across from them and he did not have an automated phone system I got my questions answered and he had to custom order the glass for my two classic cars.
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March 2024 by Bmw 135i
On time and work was completed
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March 2024 by Ronald “Scott” Goosen
The technician arrived and was friendly and honest. This Safelite employee deserves some positive recognition. If there is a manager reading this let the tech guy know how much I appreciate his superior servicesThanksRSG
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March 2024 by Tracy
Too expensive
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March 2024 by Tim Idzikowski
Fast service, very friendly
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March 2024 by Sarah Meehan
There was a glitch in the booking system that screwed with the location knowing about my appointment but fortunately they were able to take me anyways. Service was fast and well done. Much appreciated guys!
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March 2024 by Lou g
Great service! Prompt and professional. They handled everything with insurance. Highly recommended.
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February 2024 by Noelle Gagnon
Everything went as promised
