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December 2023 by Brie Girard
Danielle was so helpful... She took a lot of stress off me and she worked with me to make things work... Thank you Danielle, I hope you have a Blessed beyond belief New Year!!!!
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December 2023 by Tamara Engleman
The person at the Kiosk was very helpful, my only complaint is that there’s no actual person at the facility to speak to or assist with problems. Yesterday I had a difficult time locking the unit and when I returned with more items I couldn’t unlock & open my unit.I’m returning on the weekend with more items so I’ll need assistance unlocking my unit, a real person. Sincerely Tamara Engleman
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October 2023 by Google user
I just have to say Danielle is 100% a top performing employee. She helped me out and figured out what unit I needed for my situation and was super calm and patient with me while I was stressed and indecisive. If I could, I'd say 10/10 totally recommend and if you can work with her you won't be disappointed. Thank you Dany!
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October 2023 by Bethany Lindemann
I just have to say Danielle is 100% a top performing employee. She helped me out and figured out what unit I needed for my situation and was super calm and patient with me while I was stressed and indecisive. If I could, I'd say 10/10 totally recommend and if you can work with her you won't be disappointed. Thank you Dany!
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August 2023 by Micky Randall
The Manager Dany was very helpful, and everything went well,thanks Dany.
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August 2023 by Drea D.
i wanted to transfer units. I spoke to Michelle as usual she was awesome. I needed a visual of the units size and she was available. Michelle is always professional, polite, and knowledgeable. Michelle is the reason I did not cancel my unit. Very helpful and much needed. Thank you Michelle I can't say enough of your customer service. Excellent. Look forward to seeing you .
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August 2023 by KJ 313
DANI IS THE BEST AT WHAT SHE DOES, HANDS DOWN!! SHE ACTUALLY GENUINELY ENJOYS HELPING CUSTOMERS. SHE ALWAYS GOES OUT OF HER AWAY TO ASSIST AND MAKE CUSTOMERS HAPPY. I LOVE HER. SHE NEEDS A RAISE TO HER BOSS!!! THANKS DANI FOR EVERYTHING AND ALWAYS MAKING A CHALLENGING EXPERIENCE MANAGEABLE AND EASIER!! ???
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August 2023 by Laurie Lucent
Dany manager at publuc storage totallt awesome. She rawked my world. The bestest! Go see her for your storage needs . She makes life easier.
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July 2023 by Jacob R.
My experience with Public Storage was absolutely horrible from almost day 1. The very first day my wife and I rented the unit, the communication was terrible. We attempted to complete our reservation at the kiosk and was unable to. Once we finally complete our reservation we received our code almost immediately for the gate, we got through the gate and tried to enter the climate control build (which is what we rented) and was unsuccessful because we were provided the wrong code for that door. So we had to go back up to the kiosk and talk with someone there to get the right code, after that we finally got into our unit, and there was a massive hole in the ceiling, so that night I call the property manager and left a message, didn't receive a call back for 3 days. Once I finally received a call back they stated that I'd have to be there to let them in to see the hole, which makes sense however we weren't able to find a time that would work for the two of us. That's fine as well, we finally found a time after playing phone tag for 2 days. I got there and attempted my code for the gate and the gate was telling me I had the wrong code. So I go to the office and speak with the manager, tell them what's going on and they go on to tell me I'm entering the wrong code (the code I was entering was the same one that worked the first day we had the unit.) they tell me they don't know how I got the other code and give me the correct code for the gate. I'll be honest that this point my wife and I had decided we were going to use a different storage company any way, however I was going to give them the benefit of the doubt and see what they had to say about the hole in the ceiling. So we finally make it to the unit, I open the door and they go "oh I knew about that and told the other manager not to rent this unit out. They just didn't listen there a fucking stupid". I was so over it at this point that I asked for us to just schedule a move out for right then and there and luckily the manager that was there was very understanding and was profusely apologizing that they were short staffed and they were in the process of switching over to the kiosk system and that it wasn't working well. I let them know I completely understand but that it just wasn't going to work due to an array of issues and concerns my wife and I had. She understood and refunded us the nearly $30 they charged us for a lock and immediately closed out our account for that unit and "moved" us out that same day.
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July 2023 by T'Lya K
Dany was awesomely amazing. She was super patient and helpful. Willing to do whatever she could to be of assistance and gave me all of the information that I needed. She is very valuable to the company and they should give her all of the raises ever!
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June 2023 by katelyn lucido
Danyelle literally saved my life and was more than helpful during my storage experience. I lost my keys and was frantically trying to figure out what to do and Danielle was with me for every step along the way and totally didn’t get annoyed when I called her 475 times. I highly recommend this public storage unit.
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May 2023 by Bernard arellano
Dany was able to help me with my gate code at the Hall RD location! She also helped me with questions about downsizing my unit and prices. She is absolutely amazing! KUDOSS!!!! That’s what I called customer service
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April 2023 by Makisha Haskin
Dany was very helpful. She was very knowledgeable about the rental process and answered all my questions. She went above and beyond for me and I will be renting here come May when I need storage!
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April 2023 by Aaron Humes
Dany was AWESOME!!!! Very patient, polite and informative. She handle all of my concerns quickly effortlessly!!! I’m glad Ingot to talk to Dany! ???
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April 2023 by Cornell Stephens
Very pleased with the service and location. Dany was was extremely pleasant & helpful. I would recommend this location anyone looking for storage space and will gladly go back if I need storage space in the future.