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December 2023 by Janay Pace
I’ve received horrible customer service here several times including yesterday when I had a question about their Christmas lights. Older woman with colored hair told me to open the box to look at them myself before turning her back to me. Employees are blatantly rude, visibly unhappy and very unhelpful. The only time I have received a somewhat polite attitude from an employee is when one was talking my ear off as if they were on some sort of substance - not sure if that counts as a positive experience though. Store is dim and gives off a shady ambiance
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November 2023 by Top Dog
Waited in line for 15 mins at the drive thru. Was 1:29 when i pulled up and she slammed the blind down for lunch. Way better pharmacys within 2 miles of here. Avoid at all costs
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October 2023 by Dorothy Kaminske
Worst pharmacy ever. I have had a prescription pending refill from them for weeks...no action. The people are rude. The wait is long. I am pulling everything out of here. They should have kept the CVS on 17 Mile open and closed this one.
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October 2023 by Jim Apulio
they do not carry dr thunder pop i found this very disappointing THE RAT CVS ONLY RATS ARE HERE
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October 2023 by ashley
If I could give this trashy place a 0 star I would. Don't think your getting your meds on time. I've been waiting 1 month for my meds to be ready and after 5 phone calls and 2 visits up there I finally got my meds. I can't believe people still utilizes this place when Walgreens is up the road. It's dirty and not organized at all! GET IT TOGETHER! Clearly from the MANY 1 star reviews you haven't figured out yet.
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September 2023 by Robert O'Banion
I like this CVS. It’s clean, easy to find what I need, and everyone is helpful. They have the store stocked well and have a good variety of items.
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August 2023 by Jfkfk Djjd
I needed to transfer my prescription to Walgreens. Then Walgreens let me know that CVS told them they have no prescription and that the "doctor" (which was actually Henry Ford) cancelled the script. I called Henry Ford and they confirmed that nothing was cancelled, and that CVS did something on their end and removed it from my profile. I don't know if this was a mistake or what, but it's completely ridiculous. I've been in the ER last night and now I'm waiting over 6 hours to have my prescription filled because of this CVS.
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August 2023 by Bryan DeBruyne
Worst pharmacy I’ve ever used. Off to Walgreens.
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July 2023 by Renae Jones
After being told for FOUR DAYS that my script would be filled and going into severe withdrawal from my antidepressant, I was told it was available at another location down the road. I called every day explaining how bad I need it and nobody helped. I was cut off and hung up on several times trying to get this sorted out. Worst pharmacy location I've ever been to. You have put me through the worst I've ever felt in my life when it would have taken 2 minutes to call another location.
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July 2023 by TAP
This location is always understaffed and lacks basic customer service skills. Whether you are in person or on the phone you can count on a rude and terse response from the staff.
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July 2023 by Joe Mellen
The parking lot has needed to be done now for "(years)" you can barely see the yellow lines not to mention the landscaping needs to be done on a regular basis.????????
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June 2023 by Zoey Kanikowski
Worst pharmacy I have ever been to. Constantly giving excuses on why prescriptions cannot be filled or why they haven’t been filled. I spoke to my doctor and they told me they sent in the prescription, pharmacy saying all kinds of things and even the doctor is confused. Service here SUCKS! I cannot believe how things have become. People need to do better.
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May 2023 by Jim Young
Since the CVS at 17&Hayes was combined with this store customer service is gone. No matter what time of day I go to the pharmacy there is a 3 to 4 person wait and 1 person working the counter. Walgreens here I come!! After being a loyal CVS customer for 27 yrs but not for much longer
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April 2023 by Cristine L.
Had a prescription sent from my physician. I had asked for this pharmacy. Prescription was sent to Garfield and Moravian. I was told by the pharmacist that I would have to go there and they could not fill it when you're not feeling well you're not wanting to drive all over to pick up your prescriptions. He had ability to fill my prescription, and not make me go to another pharmacy, will not use this pharmacy again.
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April 2023 by Sarah Melgoza
This place doesn’t even deserve 1 star. Everyone who works in the pharmacy are complete liars! Every day is another excuse of why medicine is not ready for pick up. One excuse after another. The lady was very rude and said “ in life like anything else they have to order” well then do your orders rite and quit lying to customers! In life! People take medication to keep them alive. Stay far away from this place