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November 2023 by Emma Katsock
Bobbie was on point in so many different ways !!!!! 5 stars
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November 2023 by Shahken Robinson
Good branch they’re very kind here and try to get everything done a.s.a.p. ⭐️
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October 2023 by Dawn Gambill
Very clean and kind staff
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May 2023 by Florida J. Nshaiwat
Love Chase but their ATMS need to be changed, took me 4 tries to deposit money, Kept giving back the bills at three different visits.
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April 2023 by Kevin Cooper
Not actually a bank, just an ATM and "advising"
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January 2023 by krystal marshall
Its NOT A BANK Shouldn't be listed a one
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October 2022 by Antique Smoke
They don’t cash checks , they don’t know anything but they do have 2 useless women sitting around unable to help you . Fire everyone and close the doors already .
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March 2021 by Matthew Anstie
Great personal service! I had misplaced a cashiers check from early last year and Poyni from the branch and the entire Chase team worked very hard to find this copy that I couldn’t locate! I went through a pretty tough 2020 and this honestly almost brought me too tears! Thank you Poyni and everyone at Chase! It really means the world too me! Thank you for brighting my day! Highly Recommend!
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February 2021 by Liz Johnson
Definitely lack of customer service. Wanted to call to see if I need an appointment to come into the lobby and after a brief announcement the call automatically disconnects. Won't bother banking there.
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January 2021 by Sarissa Geier
Very upset with the lack of service. Spent over 30 minutes standing in the lobby, pregnant, without being offered a seat. I was trying to deposit matured savings bonds and against the government policy they would not deposit mine because I am married and wouldn’t accept my birth certificate or marriage license as proof of my maiden name. My husband was asking questions and they told him they were only talking to me because his name wasn’t on them. So rude and condescending to long time chase customers. We left and called Huntington bank (who we don’t bank with) and they said they can cash them no problem as long as I have those documents. Will NEVER return and will be canceling our accounts with chase.
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February 2020 by Macy Luna
The bank in NOW an express branch. No transactions using a teller. Only atm access. Wall was built over the teller windows. This is strictly an atm machine location. Should have told people the change was coming. During construction, they never mentioned that there would be no more transactions allowed with an actual teller. Can't cash a check here anymore, nor deposit. Must use the atm machine. They have only 1 inside the branch. Very dissatisfied with this location. Bad move on Chase's behalf. Bascially running everyone out of this location.
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February 2020 by Nicolas Guerrero
Horrible. Don't call yourself a bank if you have people in there, yet I can't cash a check because no bank tellers.
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May 2019 by C.
It's the bookkeeping that's the problem.
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June 2018 by April Thomas
I love all the employees excellent customer service
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December 2017 by Omar X
The absolute worst customer service
