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February 2024 by Roxanne wojciechowsk
The best customer service there is
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February 2024 by Jerome
If you want good quality service come to this location sam and Sammy are the most knowledge people in the game. Grown adults running a grown adult business come here if you need real service
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January 2024 by Kristin Robinson
Very helpful friendly service.
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December 2023 by Christian Hernandez
It depends on who assists you, the first time they helped me and took good care of me, the second time well...
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November 2023 by James Yorke
Sam is awesome at Boost Mobile. I would recommend him to everybody I know.
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August 2023 by Joseph Wilden
The customer service at this place is unmatched. Don't go anywhere else in Clinton twp and if your far away it's worth the drive
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August 2023 by daniel pope
Great place to buy your cell phone you guys are cool Services great
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August 2023 by Sandy Dzieszkowski
Sam is absolutely the best everAll the other reviews are Karen's lol
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August 2023 by Jenny Anne
I've been with Boost for many years, I've been going to Sam for about 10 years. No problems with Boost or Sam but these Motorola phones are the worst I have ever had. I even spent a little more for them. Boost and Sam get 5 stars, phone gets 0.
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July 2023 by D R
Sam, who's the owner of this Boost mobile location took care of me when I came to this store. His overly outgoing personality made me feel welcomed. From there, it all went downhill in more ways than you can imagined.I purchased a new phone, new phone number, accessories and phone plan of my choice from this place. He overcharged me by over $100.00 with his fast talking schmeel.Thankfully leaving his store while he tried to activate my new phone which took several hours (away from his fast talking that jumbled my brain) is when I was able to do the math and caught his dishonesty and incompetence.When I returned to pick up the phone, I confronted him on the overcharges. He tried changing the cost of purchased items and even added a cost of something that I wasn't informed from the get go that I would be charged for. I stood my ground and finally refunded what was owed back to me with the exception of the wrong first month phone plan charge that's included in the upfront cost for new customers.How did this happen? The receipt isn't itemized. The majority of accessories don't have physical price tags but are given verbally. You have to remember the cost of everything you purchased.The "Welcome to Boost Family" paper that Sam gives out to new customers listed my new phone number, phone plan of my choice charges, phone protection plan charge and the PIN number. Everything on that paper except my pin number and protection plan was incorrect!His incompetence are listed as the following...He tried to port my new phone number which delayed activating my phone for several hours. You can only port existing phone numbers. Boost mobile informed me what Sam was trying to do via email before my phone was activated.After several hours of trying to activate my phone, he somehow lost all my info and called me requesting them again. Finally my phone was activated! Boost then informed me via email to finish setting up my account through their website. I couldn't because I kept getting an error message saying my phone number didn't exist!Why? I was given the WRONG new phone number at time of purchase before my phone was activated and picked up. After he refunded my money back for the overcharges, he then informed me of the wrong phone number and gave me the correct one. Once I had the correct phone number I was able to finish setting up my Boost mobile account.After I came home and installed the Boost mobile app on my new phone. I discovered what Sam told me in person and also wrote on the "Welcome to Boost Family" paper stating I was on the lower cost phone plan when actually he put me on the higher cost plan! My paper shows that he originally had $60.00 for phone plan that I didn't want. He wrote over the 6 and made it a 5 to the plan I wanted. Same with final cost of phone plan with protection plan. He wrote $67.00 then changed the 6 to a 5 that made it $57.00. Boost mobile app didn't lie on what plan I was on. Sam did! I lost $10.00 upfront for first month phone service that's included in purchasing the new phone because I didn't catching this sooner. I called Boost customer service and corrected the phone plan for future usage.I was willing to let all the dishonesty and incompetence go and just be happy that I finally have a phone until the wrong phone plan discovery. By then I was really fed up and disgusted that I felt I needed to warn other new potential Boost customers.My suggestion for new customers...STAY FAR FAR AWAY FROM THIS PLACE! It gave me unnecessary headaches and grief. Also don't buy your accessories from this store. You can find better quality for a lesser cost elsewhere.YOUR BEST OPTION....Learn from my experience and order online on the Boost website. They have better deals on phones and plans than offered in Sam's Boost mobile store. It may be intimidating doing it yourself online but it sure beats what I actually went through! Or just go elsewhere for your phone carrier and products.
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July 2023 by Sarah Davis
Sam is the best boost mobile Clinton twp 14 and Gratiot is just awesome with customer service
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July 2023 by Benjamin Lewis
Hands down best customer service in Clinton township and probably all of Michigan
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July 2023 by Malik Kelly
Come see Sam you won’t be mad I promise the best iPhone deals around
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July 2023 by Carrie DoBiesz
My bf bought what he was told and brand new iPhone 11 from here for the 50.00 promo you guys had going on. He found out within not even a week of having his phone that it was a refurbished phone. He’s had nothing but trouble with this phone. The battery, the camera, now having trouble with iMessages and updates. He calls Sam within the week he had the phone to try to solve this problem, he was zero help, and was rude. My bf and I just switched from Verizon to boost in hopes of better service. If this how Boost works then we aren’t sure we want to stay with Boost. It’s extremely upsetting that this is how he was treated.
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July 2023 by Nick Summers
Hands down the best boost mobile store in clinton township. Sam is the best ever
