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November 2023 by Gage Peavler
Ordered a cake for my girlfriend's birthday online. We ordered it days in advance. Upon getting to the store at our pickup time there was not cake ready for us. The person helping us said "I don't know what to tell ya." To his credit he did give us a cake that was at least somewhat close to what we ordered. Sadly he only did this because I called him out as I had already been charged and they did not have my order. Rude, unprofessional and will not be returning to this location.
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October 2023 by Richard Rehner
Stopped in for a treat only to find out Baskin-Robbins has stopped serving Chocolate Almond ice cream. Very disappointing.
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August 2023 by Olexis Limestall
Idk how you get an order wrong when we ordered it 2 feet away from the person ?
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July 2023 by Dillon Jones
I have been going to this location since i was a child. Fantastic place and a great staff. Highly recommended.
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May 2023 by Irma Hardin
Me and my son came on Memorial Day. The worker was very rude. Did not even get my order right. Never again
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May 2023 by Kelsea Wilhelm
Great people! This location is always very well kept and clean. The staff is friendly and just all around good vibes. Highly recommend!
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March 2023 by Brooklynn S.
So rude . And there hours are wrong on there website it says "9:00" but I went there at "8:47" and they where close. And i asked if they where the guy got a really bad attitude and said " uh... eh ... yea ?" So rude don't recommend at all .
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February 2023 by RaTava79
Showed up for a door dash order. They told me it was being made. 10 minutes later, the girl gets off her phone to start making the order. Will avoid this place in the future. I'll walk out if she's still working here.
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February 2023 by Taylor Shock
The owner of this location is so kind! This is our go to ice cream place! I wish the prices were a TAD BIT cheaper but great quality!!
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October 2022 by Chukwuma Udegbunam
I’ve been to this store countless of times since new management has taken over and I had nothing short of perfect service and exceptionally prepared ice cream. I live in Southgate now and make the trip solely for the excellent experience every visit. This is how businesses should be ran.
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October 2022 by Shon Lang
Good experience today. Quick service. I love the cold brew.
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October 2022 by Jfkfk Djjd
Failing business, upcharges all the items despite being the same quality as other Baskin Robbins locations. Don't waste your money, go to dairy queen or a different baskin robbins
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August 2022 by Pietrina Elena
Stopped in after the Gratiot Cruise and prior to heading home, an hour west. It was obvious there was a new girl working there. She struggled a bit. The owner must have seen the mess with my cone and came out of his office. He graciously asked to replace it. The waffle cone was broken all the way around the top, the ice cream looked a mess. The second girl behind the register was very nice and accommodating. I will most definitely stop in again if in the area. I highly recommend this family owned business.
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August 2022 by Shilpa J
Tried the Jamoca almond fudge. It's amazing!
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July 2022 by Laurie Whitton
Service was great. They were very patient with my granddaughters. I loved my choices of ice cream.
