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October 2023 by Shannon Briggs
Impossible to get through promp menu to speak with life agent.
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August 2023 by Brooke Selleck
One delivery person refuses to even try to deliver to us. Leaves 1 post it. Never tries to re-deliver. It's a regular reoccurring issue. We have a delivery box now, so if it continues I will report to higher authorities. Do your job or find a new one!
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August 2023 by Sharon Sturgeon
Started a forward of my mail 6 weeks ago and i still am not getting my mail forwarded. Very inconvenient to have to keep stopping at old address to get our mail. Very very unhappy
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April 2023 by Stanley Ewing
Rude and disrespectful. No help at all. Not everyone is bad, just an older gentleman who basically didn't put any effort into his job.
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December 2022 by Hannah Greendyk
Very rude customer service at this post office. They lied to my husband and I about an incident and then told us to go online to fix the problem. Both people behind the desk were very unhelpful.
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December 2022 by Jacob Greendyk
They charged me $100 to pick up a package that was shipped to me. When I realized it was extensively damaged by USPS, they didn't bother to assist me in getting a refund, despite there being a label on the package from USPS acknowledging they had damaged it. Very unkind people.
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July 2022 by Dark Knight
Average post office, usually moves fast, has been slow but overall it’s a decently moving place compared to other locations.
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May 2022 by Joey Youngs
Had a tax bill come that required a signature. Twice notice left on door,2nd said only one more attempt left. Had the day off and watched carrier Put slip in mailbox and slid a package across my porch to door BEFORE I COULD EVEN REACT.Update...today we got a package requiring a signature and the postal worker knocked loud enough to hear with successful delivery!
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April 2022 by meaghan duck
The worst USPS Postmaster we have ever experienced. Our driver refuses to come up our rural driveway since we installed a gate and dropbox. Postmaster will do NOTHING. Claims its our driveway but we have neighbors with worse driveways and see USPS routinely drive up their driveways and had NO issues until we put up a gate last year.
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March 2022 by Fronkz S
When tracking says out for delivery , almost never shows up that day... for quite a while delivery not been so good.
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November 2021 by Vixen Ninetails
I haven’t received my debit cards in the mail yet. And they was supposed to be here Wednesday…I hate USPS
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November 2021 by Lisa Lewis
I used the post office about once a month and it's very friendly efficient clean and they have a lot of patience and like I said they're very friendly cuz I get to talking with some of them for a minute or two and I like the friendliness mainly customer service is what counts if you don't have that you're not going to keep returning to a place you would even drive farther for better customer service so I would give this place a five-star
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June 2021 by Sleeping Beauty
The post master is terrible! Get ride of him! It's like he wants to make everyone's life more difficult! Honestly, I will never visit this post office again! I feel bad for the employees who have to put up with him! I will drive to Eaton Rapids! In Eaton Rapids everyone is very friendly, helpful and Not Rude!I hope someone will eventually get rid of him? Very unhappy customer!
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June 2021 by Nicole Krepps
Worst post office I have ever had to deal with out of dozens. This office does not answer their phone, so don't bother trying to call them. Trying to handle their mistakes in person is also difficult since the employees are rude and overly argumentative. The carrier in my neighborhood is downright nasty. She throws our packages onto the stairs/porch and slams mail/packages into our older mail box. Today she broke a box full of glass dropper bottles. We can't do much about their terrible services, but we can do all of our shipping elsewhere. That little shoe store downtown has great UPS services, and I highly recommend them over the Charlotte Post Office.
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April 2021 by Justin Mann
I have had nothing but good experiences here. I regularly drop off 6-10 boxes at a time that I put postage on and what not before getting there, and they typically let me just walk in and leave them on one of the counters for them. Staff has always been very friendly to me.
