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January 2024 by Alec Cove
Called five places and glass doctor was the cheapest and fastest. The process was simple. I called Monday afternoon and had a new windshield by Wednesday morning. I highly recommend give these guys a call for any windshield issues. Professional and courteous.
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January 2024 by David Drake
By far the lowest price of the quotes that I got. Happy with the service and results. Definitely recommend.
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November 2023 by Pete Lahr
Had a problem with a know it all liar. Luckly talked to a higher up and got it fixed sort of. Still cost me more money and got a sub par window. They can't sand or smooth out the edges of your car windows so better beware.
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July 2023 by Richard Gilchrist
Really nobody should use these people as long as Safelite is around. I know I paid for a package with new wipers and yet they have no record of it. The man that arrived to the house knew nothing about the price I paid and was going to charge me a different price.Who would put in a new windshield and not change the wipers.
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March 2023 by David Hall
Excellent work. Took longer than I was told receptionist was a really professional but a bit aloof
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August 2022 by Amanda Kenyon
In the unfortunate event my new windshield had a rock thrown up at it on the highway, I was able to schedule an appointment to repair the nickel-sized chip within a matter of days. The gentleman who repaired it was matter-of-fact and was quickly able to get the job done. Would recommend.
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August 2022 by Lisa Engstrom
I placed an order for a single pane of glass to be replaced. They gave me a decent quote and I accepted for them to do the job. Less than 24 hours my realtor told me the buyers of my house found someone to do the job sooner and to call glass doctor to have them refund my deposit. Now they will not answer my calls or emails. They told me it would take 5 Weekes to order and get the glass in; so I know for a fact nothing was made or done in less than 24 hours. So there would be no reason they could not refund my deposit which was half of the $800 job. Now I had to spend more money to make it a legal matter because they accepted the money without providing any services.
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August 2022 by Rebecca H
Glass Doctor did a great job showed up on time and were fast and efficient. They had to change m y appointment at last minute but gave me another one so be patient every one is short handed and are doing there best to serve you. Thank you Glass Doctor in Charlotte for great servis
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August 2022 by Brahm Price
Both guys worked hard to put my windshield in my 1970 truck and made sure it was right.. great work,
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June 2022 by David
Very efficient, did exactly what they said needed to be done. Quality and professional, thank you. Would not hesitate to recommend.
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May 2022 by Lori Inks
I was able too get an appointment to fit my schedule. I called the day before my appointment to reschedule and was able to reschedule without any issue. Both times I called I was didn’t feel like I was interrupting someone who wanted to be doing anything besides taking care of my needs. Thank you!
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November 2021 by Karen Elsesser
We took in a storm window for replacement of the gasket which had hardened and was pulling off the sides of glass. The glass was in one price when we left it there. 2 days later Jeremy called to say they broke the window while removing the gasket and we would have to pay for new glass. That would have been $105 with same glass but they now need to put in tempered glass which would be considerably more. Over $200. We told him to put in the same glass. He refused. He told us to pick up the window frame. We dont feel we should have to go elsewhere and pay for glass. We have always come to this place for over 40 yrs. Very disappointed. Jeremy was argumentative and would not back down on expensive glass nor would he replace what HE broke.Do not go to Glass Doctor Charlotte.
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November 2021 by Sehbaz Sabri
They came out and measured the glass that needed to be replace.d they were upfront about how long it would take to get the glass. That said the glass came in much sooner than expected and they took care of it quickly after that.
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October 2021 by Joanna OBrien
Jonathon Graff is an employee of and wonderful asset to the company, Glass Doctor of Charlotte. He arrived right on time and explained everything very clearly as to how and when my very large window would be put in. He moved along quickly but still took the time to answer all my questions and give me the estimate. Three weeks later he called to say he was on his way and would be 15 minutes earlier and would that be OK. I was amazed at what I heard, a worker who cared about the customer. Sure it was fine! He arrived in the best frame of mind and put in my very large window all by himself. He did an excellent job and was able to do it in 30 minutes. He left smiling and thanking me. Should anyone I know need glass replacement for car or home I will give them the phone number of Glass Doctor Charlotte!!
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September 2021 by Wolfyd1999
If I could give them more than 5 stars I would! This morning a car kicked a rock up at my windshield and put a nice chip in it. When I walked into the lobby the lady at the desk was very nice and quick. I came in for my appointment early and they started right away. I walked next door to get food, and was gone maybe 20 minutes and my car was ready! Super fast and friendly service, and I definitely recommend!
