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“I've been a client for 16 years. The entire staff is knowledgeable and friendly. They have the services and knowledge of a large firm with the feel and comfort only a family business can provide. They make investing comfortable and easy!”
“We had an excellent experience and wanted to commend Mo'NASIA for an amazing hour representing P*N*C and OPENING an Account. After being disgusted and asking myself WHY I STAY at Huntington ( easy: the 1 Day Grace ) and 1. no call back -though they stated they saw call to Branch 2. BadAttitude and you're NO Lady Gaga 3. RUUUUUDE 4. 5 attempts in last 6mos to simply go IN with Daughter, Open Account for $ she has earned and is SaVING and 5. apparently someone of some stature came out to listen to the exchange (Where I calmly but assertively asked THEN WHEN ? WHEN can we do Business) I left. But that's another review. M'Nasia is incredible. Well-versed on products (accounts) , professional, spoke directly to my daughter as well and just EXCELLENT. THANK YOU!!!”
9AM - 6PM
45125 Hayes Rd, Shelby
Investing
“Always a friendly staff. Multiple bankers if you need specific things taken care of who really take their time to help you. They have friendly efficient tellers.”
“Life savers! I had such a stressful day yesterday and it didn't help that my account suspended itself out of no where. I went in and that staff were so polite, i talked to Kennedy and she was so amazing and helped me immensely. I am so grateful that the issue was resolved. Thank you so much!”
“This is the most conveniently located PNC branch for where I do most of the errands. Normally I use the drive-up ATM or drive-up window. Always have experienced friendly, efficient, accurate service. This is not our main branch but is a great alternative for us to get much of our banking done.”
“They are short staffed and you have to wait a lot of the time but the people that work there are always very kind and sweet. I feel bad that they don't have enough help, but they still have a smile day in and day out. Viola is the best!!”
“Never went inside the establishment, but employees? AMAZING!!
I was outside & it’s cold and rainy. I locked my keys in my car after my appointment at Epic Smiles, which I live over an hour away from Troy.
Curtis took it upon himself to help me with my keys being stuck in my car. He did everything he could, and even paid for roadside assistance for me.
I’ll be making a trip over soon enough to repay him for being an angel, I truly didn’t have any help or my wallet.
I had a Guardian angel help me today.
Pay back with kindness, if you see anyone struggling, stop and help. I can’t wait to come back to this area to repay Curtis. I truly appreciate you man. Much love.”
“Been a member for years.Someone stole $300 and when I went in to get a new card they helped me and explained what to do (but also that it could just be automatically fixed-and it was!)Literally a 5 minute fix, all thanks to Sally and her team!”
“Went to get something notarized with my husband. Didn’t have an appointment (because we didn’t know an appt was required) so we asked to make one and we were accommodated right away. Rachel at this location was awesome!! She’s friendly and helpful and she made the process for us stress free! 10/10 would recommend making an appointment with her!”
9AM - 5PM
17101 Mack Ave, Detroit
Investing
“Only giving 5 stars so people can read it. I WOULD NOT GO HERE IF YOU'RE FROM THE LGBTQ COMMUNITY. Went up their with my girlfriend, who is transgender, to cash her check. Was told EBT was not a valid form of identification after she realized my significant was a ts. Little did the ignorant teller know we were told by another PNC that it was. I couldn't believe that an African-American woman could be so hateful and persecute someone for being different. Needless to say we've put in a complaint with both the BBB and PNC higher ups. Such bigotry shouldn't be allowed in a professional business.”
9AM - 5PM
31200 Mound Rd, Warren
Investing
“Kristen was so helpful today. I am a non-customer and had a check from my insurance company to cash. She took care of me swiftly with such kindness as well. She was such a lovely bank teller that I had to come here to give my best regards.”
“Questions on investments, managing money, planning for retirement? Come to this location! Zoya was amazing to get us started with Charles Schwab. She walked us through the amounts of money we had in different accounts, what different investment funds we should consider, briefly discussed our future goals, and set us up with a financial advisor to further our investment strategy and plan. The Charles Schwab environment made us feel comfortable with the investment direction we are going in.”
9AM - 5PM
15800 8 Mile Rd, Detroit
Investing
“I came in right before you'll closed and a young lady helped me. She was so nice and was super fast but still professional. Sorry these reviews are so bad but I didn't have that issue. Thank you”
“PNC Bank is an incredibly underrated financial institution that deserves more respect for the exceptional service they provide. Their dedication to helping people is unparalleled, and they have gone above and beyond to assist me with my banking needs.Their customer service is top-notch, and their staff is always willing to assist me with any questions or concerns I have. PNC Bank has a wide range of financial products and services that cater to all kinds of needs, and they are always willing to work with me to find the best solution.Overall, I highly recommend PNC Bank to anyone looking for a reliable and trustworthy bank. They truly care about their customers and will go above and beyond to help them achieve their financial goals. Do not sleep on PNC Bank – they are a true gem in the banking industry!”
“Today 2/1/23 I contacted the PNC branch in Sterling Heights at Mound Road and M-59 about a fraudulent charge on my January 2023 banking statement for $40.97.They confirmed my identity, took down the details and forwarded me to the Fraud department and advised that my PNC credit card would be shutdown, they would research the fraudulent charge and a new credit card would be issued soon.I have nothing but good things to say about this branch and their employees. As always T’anna and her team did a great job!! I can’t imagine banking anywhere else!”
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“I was changing my debit card at this PNC bank and Pearl is a very nice person. His was helping about cancel my old debit card that is scam from some websites that I didn’t not sign up for. I felt bad about it. If anyone looking to do the same thing. I would recommend go to this bank is not busy and manager is very helpful. I’m happy about it???”